VeriFone VX690 - Completion

28 Live epos integrated User Guide
4.8 How to Process a Compleon
A compleon is used to complete an earlier Pre-Authorisaon and charges the cardholder. A
compleon may also be known as a checkout.
You can process a compleon in one of two ways:
1. Using the ROC number from the pre-authorised transacon.
2. Using the authorisaon number of the pre-authorised transacon.
3.
Note: The terminal retains pre-authorisaons for seven calender days only.
Using the ROC number
READY
PRE-AUTH
Scanning Batch
Please Wait
PRE-AUTH
Verify Checkout
Correct?
PRE-AUTH
Verify Checkout
Correct?
Start by iniang the transacon via the POS interface,
including entry of the ROC which is to be completed.
Wait for the POS “Scanning Batch” message to complete.
This will occur when the ROC lookup completes.
If the ROC cannot be found, the terminal will prompt for
the ROC to be re-entered into the terminal. If this
secondary ROC entry is not successful then the lookup
can be performed using the Auth Number.
If the lookup is successful then the pre-authorised details
will be shown (last four card number digits, amount,
authorisaon number).
Confirm via the POS whether the authorisaon details
shown are correct.
Wait for the POS “Scanning Batch” message to complete.
This will occur when the ROC lookup completes.
If the ROC cannot be found, the terminal will prompt for
the ROC to be re-entered into the terminal. If this
secondary ROC entry is not successful then the lookup
can be performed using the Auth Number.
Terminal Screen Next Step
29/09/18