VeriFone Vx520 User Manual

POINT TRANSACTION SYSTEMS OY
Vanha Nurmijärventie 62 FI-01670 VANTAA | tel: +358 (0)9 477 4330 | fax: +358 (0)9 436 2490
www.point.fi
MANUAL
VERIFONE VX520

VeriFone Vx520 Specifications

General

Peripheral Ports	RS-232, USB
Power Supply	100-240 VAC, 50/60 Hz
Operating Temperature	0°C to 50°C (32°F to 122°F)
Processor	400 MHz ARM11
Memory	128 MB Flash
Display	128 x 64 pixel LCD with backlight
Connectivity	Dial-up, Ethernet
Card Readers	EMV chip
Contactless	Optional
Printer	Integrated thermal printer
Security	PCI PTS
SAM Slots	3
Compliance	EMV Level 1 & 2, RoHS

Summary

1. BEFORE USE

1.1 Important

Key safety and handling instructions to avoid damage and warranty voidance.

1.4 Technical data

1.5 Connecting the cables

Instructions for connecting power and Ethernet cables to the terminal.

1.5.1 Connecting the power cord

Step-by-step guide for attaching the power adapter and cord.

1.5.2 Connecting the Ethernet cable

Guide for connecting the terminal to a network via Ethernet.

1.6 Battery

Instructions for installing, removing, and charging the terminal's battery.

1.7 SIM-card

1.12 Testing the connection

2. SETTINGS

2.1 Terminal settings

Overview of various terminal configuration options.

2.3 Batch time

2.6 Fixed IP-address

3. DOWNLOADS

3.1 Downloading applications

Steps to download and install new applications onto the terminal.

3.2 Parameter downloading

4. DAILY USE

4.1 Transactions

General procedures for processing various types of transactions.

4.1.1 Chip card transactions

Step-by-step guide for processing chip card payments.

4.1.2 Swipe card transactions

Instructions for processing payments using the magnetic stripe reader.

4.1.3 Contactless card transactions

How to process payments using contactless card technology.

4.1.4 Reversal

Procedure for voiding or reversing a previous transaction.

4.1.5 External Void

4.1.6 Manual entry

4.1.8 Refund

4.2 ONLINE TRANSACTIONS

Information on how transactions are processed and sent online.

4.2.1 General information on online transactions

Explains the role of online batch processing in data integrity.

4.2.2 Online batch

4.3 Reports and bank connection

4.3.1 Print batch

4.3.2 Monthly report

4.3.3 Send Batch

Manually initiating the batch sending process to the reporting service.

4.3.5 Issue report

4.3.6 Issue acknowledgment

4.4 Authorization notifications

6. TROUBLE SHOOTING

6.1 Notifications on the screen

Explains common error messages displayed on the terminal screen.

6.2 Notifications on the receipt

Explains error messages and codes printed on transaction receipts.

6.3 Other exceptions

6.4 Service

Instructions for sending the terminal for maintenance and repair.