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POINT TRANSACTION SYSTEMS OY
Vanha Nurmijärventie 62 FI-01670 VANTAA | tel: +358 (0)9 477 4330 | fax: +358 (0)9 436 2490
www.point.fi
ERROR FILE NOT EXISTENT = The bank does not have information ready of the previous batch
sending.
OTA YHTEYS NEUVONTAAN = Contact the bank.
6.3 Other exceptions
CONNECTION PROBLEM = Switch the terminal off and on and try to connect again. Check that
the SIM-card is properly placed in its slot.
TERMINAL DOES NOT READ CARDS =Switch the terminal off and on and try again. The chip
card reader might also be unclean. Clean the reader with a cleansing card and try again.
POWER IS OFF = Switch on the terminal by pressing the Enter-button for a while or by connecting
the power cord. The battery might also be empty and require charging.
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