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POINT TRANSACTION SYSTEMS OY
Vanha Nurmijärventie 62 FI-01670 VANTAA | tel: +358 (0)9 477 4330 | fax: +358 (0)9 436 2490
www.point.fi
BLACKLIST MISSING = The blacklist is missing from the terminal. See instructions for
downloading the blacklist (4.4.4).
USE MAG CARD = The terminal cannot read the card’s chip. Use the magnetic strip reader.
USE CHIP = The card has an EMV-chip. Use the chip reader.
PIN LOCKED = The pin code of the card in use has been locked. It can be unlocked
by contacting the card donor or by using the card on an atm.
APPLICATION LOCKED = The application on the card is locked. The card holder has
to contact the card donor.
JÄSENLIIKENUMERO PUUTTUU = The card is not included in the terminals card
selection. It cannot be used
.
The terminal also might not have the AID and BIN-tables. Send the
batch from the terminal (instructions 4.4.3).
SERVICE NOT ALLOWED FOR THIS CARD PRODUCT = The card in use is not included
in the terminals card selection. It cannot be used.
NOT ALLOWED = The card in use does not permit to make the wanted transaction. For example
manual entry with a Visa Electron is not allowed.
WRONG CARD = Check that the card in use is the correct card for the required transaction.
TRANS NOT FOUND = The transaction is not in the terminals memory, check the receipt number.
MAX LIMIT EXCEEDED = The amount of the transaction exceeds the maximum limit of the card in
use.
WRONG PIN = Customer has typed the wrong PIN-code for the card.
DOWNLOAD NEEDED = The program needs to be downloaded to the terminal. Contact Point’s
customer service.
TAMPERING DETECTED = The terminal has suffered a knock or a power surge, which has
caused it to go into a security lock mode. The terminal must be delivered to Point’s maintenance
service, where the security lock can be opened. See instructions, part 6.4.
6.2 Notifications on the receipt
CONNECTION ERROR = There is a problem with the connection. See part 6.3.
BATCH SENDING ERROR = There is a problem with the connection. See part 6.3.
”PYYTÄMÄÄNNE AINEISTOA EI OLE” = The bank does not have information of the previous
batch sending ready.
”TAPAHTUMATIEDOSTO PUUTTUU” = The bank does not have information ready of the previous
batch sending.
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