VeriFone VX690 - Tip Adjustment

22 Live epos integrated User Guide
Terminal Screen Next Step
VOID
VERIFY SIGNATURE
CORRECT?
VOID
VOID
APPROVED
Check that the customer’s signature is correct and confirm
this via the POS.
If the Void is approved then you’ll see this screen will be
shown for about 5 seconds.
4.5 Tip Adjustment
How to process a Tip Adjustment
A Tip Adjustment is performed aer the original transacon has been processed. The
customer veries the base amount of the sale, oers a Tip and signs the receipt. The
adjustment transacon is then processed.
A few things to consider:
• Tip Addion applies to credit and charge cards only.
• The original purchase must not yet have been seled.
• When p addion is enabled, a signature must be obtained if the receipt reads
‘Approved with Signature’ or if the cardholder writes a Tip Addion on the receipt. This
applies even if the original purchase is approved with PIN. A signature does not need to be
obtained if the receipt shows the original purchase as ‘Approved’, and no Tip is added.