7 OPTIONAL FEATURES 46
7.1 Overview of optional features 46
7.2 Instruction cards for optional features 46
8 MAINTENANCE AND TECHNICAL PROBLEMS 47
8.1 Maintaining the payment terminal and PINpad 47
8.1.1 Cleaning the payment terminal and PINpad 47
8.1.2 Cleaning the PINpad chip card reader 48
8.1.3 Cleaning the PINpad magnetic card reader 48
8.2 Periodic software version control 49
8.3 What to do in the event of faults / technical problems 49
8.3.1 Looking up the TMS Terminal ID and payment terminal code 50
9 SUPPLIES FOR THE PAYMENT TERMINAL 51
9.1 Ordering supplies 51
9.2 Ordering printer rolls on your payment terminal 51
10 TERMS AND DEFINITIONS 52
11 CONTACT INFORMATION 54
11.1 CCV phone numbers 54
11.2 CCV opening hours 54
11.3 CCV general address details 54
11.4 Acquirer phone numbers 54
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