8
The following procedure can only be used on credit and charge cards where a
customer's card does not have a PIN and the customer has signed to authorise the
transaction. The customer has the option to include a tip on the receipt at the end of
the purchase.
Once a transaction has been tip adjusted the transaction cannot be adjusted in any
way.
1. Press the three dots on the screen to scroll through the menu options until Tip
Adjustment is displayed.
2. Select Tip Adjustment from the menu on the screen.
3. Enter the tip password, then press Enter.
4. Enter the Server ID, then press Enter.
5. EntertheSTAN/INVnumberfromthemerchantreceiptonwhichthecardholder
has written the tip value, then press Enter.
6. Check the transaction details and if correct select Yes.
7. Enter the tip amount, then press Enter.
8. Check that the new transaction value is correct, then select Yes.
9. The terminal will print a receipt detailing the transaction and tip values and will
display Approved.
10. The terminal will prompt if you want to print the cardholder copy, select Yes or
No.