•
Have the original order number or email that was used
during your purchase
•
Email us to request an exchange
Retail exchanges can only be provided within 30 days of
purchase directly from Vesta Precision. Products purchased
through resellers, retail partners, or other websites are not
eligible for a retail exchange. Please consult their
exchange policies for more information. We cannot
provide a retail exchange for any damaged devices not
covered under our limited warranty.
Warranty Replacements
Our products come with a 2-year limited warranty.
Warranty replacements are eligible within 2 years of original
date of purchase. To be eligible for a warranty
replacement, you must:
•
Have purchased the product within the last 2 years
•
Have the original order number or email that was used
during your purchase. If purchased through a reseller,
retail partner, or other website, you must provide a copy
of your original receipt
•
Email us to request warranty service
Warranty replacements can only be provided within 2 years
of original purchase date. We cannot provide a warranty
replacement for any damaged devices not covered under
our limited warranty.