Shipping Charges
Shipping charges incurred in connection with the return,
exchange, or warranty replacement are paid for by Vesta
via prepaid waybill issued by the support team.
Damaged and Defective Items
If you received a damaged or defective product, notify us
immediately for assistance via phone, email, or web
support. Please note that if we do not have an exact
replacement for your unit, we will replace it with a similar
unit of equal or greater value.
What Does This Limited Warranty Not Cover?
This limited warranty does not cover damages directly or
indirectly arising or resulting from or during
• non-intended use of the product for any purpose not
described in the user manual, and
• non-intended use with another product or other
damage or loss suffered by such use or in
combination with any other item
• accident, misuse, abuse, vandalism, power surges or
acts of God (including lightning and other weather
conditions)
• improper or inadequate maintenance
• unauthorized disassembly or modification
• repairs by an unauthorized service technician
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