or not. Replace filters as needed.
Issue 4: Acidic / alkaline water or purified water does come out.
Solution: Please replace the water filters if needed. If water pressure is
too low, please increase water pressure. If “ cleaning indicator” light is
“ ON”, please initiate cleaning cycle.
Issue 5: There is some white sediment in the alkaline water.
Solution: The produced alkaline water is usually whitish color, because it
contains the air bubbles during the production. It will return to clear very
soon. This is normal, and the water is OK to drink.
Issue 6: A white film appears on the inner wall of the alkaline water
container.
Solution: This is a crystallization of calcium carbonate by gas in the air
after the reaction of (solid components of calcium) . These white
substances are normal when generating alkaline water. It does not imply
there is anything wrong with the water. The water is OK to drink.
Note: If this condition persists, please use food grade citric acid or white
vinegar to clean the electrode plates. Allow the machine to soak for a few
hours and flush thoroughly. Please see maintenance procedures. Note: If
the machine will not be used for a long period of time, please unplug the
power cord, remove the filter and remove the shunt Watergate and water
purifier. Drain thoroughly and place the filter cartridge in a sealed plastic
bag/film and store in the refrigerator.
Issue 7: Alkaline water output amount reduces gradually.
Possible causes and solutions:
Inlet Water Pressure- make sure input water pressure is suffi cient –above
40 psi.
Filter blockage – please make sure filter life is OK and replace filters as
needed.
Excessive build up of calcium deposits in the outlet tube - please clean the
outlet tube as needed. Soak in citric acid as needed.
Excessive build up of calcium deposits on the electrolysis plates – please
contact customer service for support.
Made In China
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