Why are some menus not selectable in the OSD on my ViewSonic Monitor?
- CCrystal RodriguezSep 9, 2025
Adjust the ViewMode or the input source. If the issue remains, reset the monitor to factory settings.

Why are some menus not selectable in the OSD on my ViewSonic Monitor?
Adjust the ViewMode or the input source. If the issue remains, reset the monitor to factory settings.
Why is there no audio output from my ViewSonic Monitor?
If using headphones, make sure the mini stereo jack is properly connected. Also, check that the volume is not muted and is not set to 0. Finally, verify the Audio Input setting.
Why are my USB devices connected to the ViewSonic monitor not working?
First, ensure the USB cable is properly connected. If applicable, try using a different USB port. Note that some USB devices need more power, so try connecting them directly to the computer.
Why is the external device connected to my ViewSonic monitor, but there is no image on the screen?
Make sure the power is turned on. Adjust the brightness and contrast via the OSD Menu. Check the connecting cable and ensure it is properly and securely connected; loose or broken pins in the cable connector could cause an improper connection.
| Color | silver |
|---|---|
| Screen Type | led |
| Tiltable | yes |
| Touch Screen | no |
| Webcam | no |
| OS Compatibility | not applicable |
| Screen Size | 15.6 inches |
| Panel Type | ips |
| Aspect Ratio | 16:9 |
| Resolution | 1920 x 1080 |
| Native Resolution | 1920 x 1080 |
| Refresh Rate | 60hz |
| Horizontal Viewing Angle | 178 degrees |
| Vertical Viewing Angle | 178 degrees |
| Response Time | 6.5 milliseconds |
| Brightness | 250 candela per square meter |
| Contrast Ratio | 50, 000, 000:1 |
| Synchronization | not applicable |
| Horizontal Scan Rate | 82 kilohertz |
| HDR | no |
| Built-In Speakers | yes |
| HDMI Ports | 1 |
| Headphones Output | yes |
| Voice Assistant | no |
| Power Saving Mode | 0.3 watts |
| Power Consumption | 10.5 watts |
| Depth with Stand | 0.6 inches |
| Height with Stand | 8.8 inches |
| Width with Stand | 14 inches |
| Depth without Stand | 0.6 inches |
| Height without Stand | 8 4/5 inches |
| Net Weight without Stand | 2.2 pounds |
Lists all items included in the product package.
Details the physical layout and ports of the display.
Instructions for attaching the protective cover to the device.
Guide on how to use the included cover as a stand.
Explains the different configurations for powering the monitor.
Details how to connect external devices via Type C and Mini HDMI.
Information on using and calibrating the touchscreen functionality.
Explains how the monitor can power connected notebooks or phones.
Additional details and notes on power delivery configurations and limitations.
Instructions on how to adjust the monitor's tilt angle using the stand.
Steps to power the monitor on and off.
Guide on using the joy key for menu navigation and settings.
How to access and use the quick menu for common adjustments.
Explains special functions accessed via control panel keys.
Step-by-step guide to navigating and changing monitor settings via OSD.
Detailed technical specifications of the monitor.
Definitions of technical terms used in the manual.
Common problems and their solutions for the monitor.
Guidelines for cleaning and general care of the monitor.
Compliance statements and service contact information.
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