ViewSonic Corporation 
54
Trouble Shooting Analysis 
Check the information in this section to see if the problems can be solved before requesting repair. 
Note:The consumers are only allowed to solve the problems described as below. Any 
unauthorized product modification, or failure to follow instructions supplied with the product 
will end the warranty immediately. 
 
l  No image 
u  Make sure power button is ON. 
u  Check whether the LCD monitor and computer power cords are plugged and whether there is 
a supply of power. 
 
l  No Signal Input 
u  Check the signal connection between the computer and LCD monitor. 
 
l  “Out of Range” 
u  Check the computer image output resolution and frequency and compare the value with the 
preset values (Please refer to [Appendix-Display Mode]). 
 
l  Fuzzy Image 
u  Adjust Phase. 
 
l  Image too bright 
u  Adjust brightness and contrast by OSD. 
 
l  Image too dark 
u  Adjust brightness and contrast by OSD. 
 
l  Irregular image 
u  Check the signal connection between the computer and LCD monitor. 
u  Perform Auto Adjust. 
 
l  Distorted image 
u  Reset the LCD monitor 
u  Take off extra accessories (such as signal extension cord). 
l  Image is not centered 
u  Use OSD Image Menu to adjust H_Position and V_Position. 
u  Check image size setting. 
u  Perform Auto Adjust. 
 
l  Size is not appropriate 
u  Use OSD Image Menu to adjust H_Position and V_Position. 
u  Check image size setting. 
u  Perform Auto Adjust. 
 
l  Uneven color 
u  Use OSD Color Menu to adjust color setting. 
 
l  Color too dark 
u  Use OSD Color Menu to adjust color setting. 
 
l  Dark area distorted 
u  Use OSD Color Menu to adjust color setting. 
 
l  White color is not white 
u  Use OSD Color Menu to adjust color setting. 
 
VG2021m-1   Confidential - Do Not Copy