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Chapter 5: Other Information
Troubleshooting
1. Unable to power on the device.
Ensure the device had been charged sufciently (red light while charging, blank when
fully charged).
2. System force closes, crashes or fails to operate and is not recoverable or able to
start after a full charge.
Please insert a clip into the reset hole with a gentle amount of pressure bfore release.
3. Device cannot power down.
Hold down the power button 4-6 seconds, until the system shuts down.
4. Measures to Extend Battery Life?
Adjust the screen brightness to the minimum possible level.
Reduce the Screen Timeout time within the Settings > Display Settings
Turn off the device’s Bluetooth function.
Turn off the device’s wireless network function when not required.
5. Device cannot nd a wireless network.
Internet service providers (ISP) account is not setup or distance from the wireless router
is too far; please contact your network service company for assistance.
6. Wi-Fi shows good Signal Strength, but cannot connect to the Network.
Please check any security password has been input correctly.
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