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PROBLEM POSSIBLE CAUSE SUGGESTED REMEDY
Marks and Aluminum utensils rubbing Be sure aluminum utensils, especially light weight foil-type
discoloration against items during pans, do not touch dishes.
washing To remove spots, use a non-abrasive cleaner.
Small particles Wash arm or arms not Be sure a utensil or handle has not prevented their turning.
deposited on items rotating freely
Detergent Use only fresh detergent, store in a tightly closed container in
a cool dry place. Fill dispenser only when ready to start the
dishwasher. Use the recommended amount of detergent,
especially with hard water.
Low water pressure Check that the water valve is fully open. Make sure that the
water pressure is between 18 and 176 psi.
Improper loading of dishes Load dishes to prevent water and detergent from being
trapped in or between items. Water should circulate freely.
Yellow or brown Iron or manganese in Temporary solution: Pour 1 teaspoon to 1 tablespoon of citric
marks water acid crystals in instead of the prewash detergent directly on
the inside of the door. Follow this prewash with a full
detergent wash. Use the pots/pans or normal wash cycle.
Permanent solution: Install an iron removal system in the water
supply.
Copper with sterling Yellow film on sterling silver results when washing copper
silver items in the same load. Silver polish usually removes the stain.
Tea or coffee Tea or coffee can stain cups. Remove stains by hand, using a
(tannic acid) solution of 1/2 cup bleach and 3 cups warm water. (Do not
use on sterling silver or silverplate.)
Discoloration of Allowing salty or acidic Rinse flatware that is to stand several hours before washing.
stainless steel, foods to remain on
silverplate, or flatware
sterling silver
Stainless steel contacting Do not put stainless steel and silver flatware in the same
silver silverware basket compartment. Direct contact between these
metals can cause permanent damage to silver.
Clean stained items with silver polish.
Do not use abrasives on stainless steel or silver.
Distortion of plastics Plastic item has low heat Plastics vary in their ability to tolerate heat. Check washing
tolerance instructions for all plastic items to be sure they are dishwasher
safe. If they are, place in upper rack away from the heating
element.
Marks on melamine Porous material Use a special cleaner for plastic.
and plastics
DDOO NNOOTT
use bleach or scouring powder on these materials.
Detergent left in Compartment cover blocked The cover may not be opening because of improperly loaded
detergent items. Move dishes that may be blocking it.
compartment
Old detergent If detergent is hard or caked in the box, throw away. Use only
fresh detergent. Add detergent just before starting the
dishwasher.
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