SERVICE INFORMATION
It is assumed that your dishwasher has been properly installed in accordance with all specifications and local codes and
that the appliance has been properly grounded. If your dishwasher should fail to operate, check the troubleshooting
section of this manual.
IIFF SSEERRVVIICCEE IISS RREEQQUUIIRREEDD::
-Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
-Have the following information readily available:
a. Model number
b. Serial number
c. Date of purchase
d. Name of dealer from whom purchased.
-Clearly describe the problem you are experiencing.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems,
contact Viking at (888)845-4641 or write to:
VIKING PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required. The model and serial
numbers are located on an identification label attached to the right side of the inner door. For access, simply open the
door of the dishwasher.
MODEL NO. SERIAL NO.
DATE OF PURCHASE DATE INSTALLED
DEALER’S NAME
ADDRESS
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
THIS MANUAL SHOULD REMAIN WITH THE DISHWASHER FOR FUTURE REFERENCE
PROBLEM POSSIBLE CAUSE SUGGESTED REMEDY
Water backs up in Food waste disposer Check disposer and trap at sink for blockage or food particles.
sink when dishwasher and trap
drains
Water left in bottom Dishwashing cycle not Allow dishwasher to complete cycle.
near filters complete
Some is normal Water left in removable coarse strainer is normal.
Bad odour in the The low temperature Run a program at Normal temperature about once per month.
machine programs have been selected
over a longer period of time.
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