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ICE MAKER TROUBLESHOOTING CHART
No or Low Ice Production
Problem Action
Warm freezer Adjust freezer control or repair refrigerator
Broken locking tab on vertical cam Replace Ice Maker
Shorted and burned module shut-off Replace Ice Maker
switch and contacts
Stalled or stripped motor Replace Ice Maker
2:30 Ejector Position
Contaminated module. Replace Ice Maker
Motor won’t run when “T” and “H” test
points are shorted.
Open or missing thermostat Replace or install thermostat Apply alumilastic
No power to ice maker (harness) Determine discontinuity by tracing power
Jammed cubes Un-jam cubes
Notice size and density of cubes Check fill tube cup assembly
Frozen fill tube Replace water valve
Kinked water line Un-kink line and check line for weak sections
Obstructed water line to ice maker or Clear water line
refrigerator.
Clogged water valve Replace water valve
No power to water valve Determine discontinuity by tracing power
Low water pressure Short “T” and “H” test points for 10 seconds.
Remove jumpers. Catch water in glass.
Increase water pressure to 20-120 (1.4-8.2 bar)
140cc’s.
Open heater circuit Replace Ice Maker
Closed thermostat Replace Ice Maker
Damaged heater tulips on module Replace Ice Maker
Short heater pins that do not Replace Ice Maker
contact module
Raised shut-off arm Lower shut-off arm to begin cycle
Water or ice in actuator/housing hole Replace Ice Maker
Small or burred housing hole Replace Ice Maker
Large or burred actuator O.D. Replace Ice Maker
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