Why is my Viking VCSB481 not making ice or has low ice production?
- BBrett RileyAug 16, 2025
There could be several reasons for low ice production in your Viking refrigerator. A warm freezer may be the cause, requiring you to adjust the freezer control or repair the refrigerator. Other potential causes include a broken locking tab on the vertical cam, a shorted or burned module shut-off switch and contacts, a stalled or stripped motor, or a contaminated module. Each of these issues suggests replacing the ice maker. An open or missing thermostat may also be the reason; in this case, replace or install the thermostat and apply alumilastic. If there's no power to the ice maker harness, trace the power to determine the discontinuity. Jammed cubes can also be the reason, so un-jam the cubes and check the fill tube cup assembly.