VINCI EXPRESS 2 COLD BREW MAKER - Troubleshooting

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WATER FILL
MAX FILL
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PURGE
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
SOLUTION
The beverage is weak in flavor
The beverage is strong in flavor
Excessive grounds or sediment
in the beverage
The Brew button is not
illuminated
The unit will not run
1. The selected brew-strength
was too low.
2. Not enough coffee was added
to the Filter Basket.
3. The coffee grind is too fine.
4. Cold water was used.
1. The Control Lid is OFF
2. The Power Adapter is not
properly connected to the
Control Lid.
3. The Power Adapter is not
properly connected to an
electrical outlet.
4. The electrical outlet has no
power.
1. The selected brew-strength
was too high.
2. Too much coffee was added to
the Filter Basket.
1. Grounds were present on the
outside of the filter basket.
2. Too fine of a coffee grind was
used.
1. Select a higher brew-strength
2. Add additional coffee to the
Filter Basket without overfilling it.
3. Always use a medium to
coarse grind coffee.
4. Always use room temperature
water.
1. Press the Power Button to turn
the unit on.
2. Verify the Power Adapter is
fully inserted into the Control
Lid.
3. Verify the Power Adapter is
fully inserted into the power
outlet.
4. Try a different power outlet.
5. The unit may require
factory service – Contact Vinci
Housewares support
1. Select a lower brew-strength
2. Add less coffee to the
Filter Basket.
3. Add water or other liquid to
the completed brew to dilute the
beverage to achieve your desired
strength and flavor.
1. Verify the exterior and the
sealing surfaces of the Filter
Basket are free from any debris
before brewing.
2. Use a coarser grind coffee.
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FILL CUP WITH WATER
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RINSE WATER TUBE FILTER
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CLEAN
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PURGE AND DISCARD WATER
CLEAN
DIRTY
Place the Control Lid (A) into the Cleaning
Cup(H) and Press the Clean button to start the
cleaning process.
Once the cleaning cycle finishes, lift the
Control Lid(A) until the Water Pickup Tube(B) is
clear of the water in the Cleaning Cup(H). Press
the Clean button again to flush any remaining
water through the pump system. Empty the
dirty water and rinse the Cleaning Cup(H).
Inspect the bottom of the Water Pickup Tube(B)
for any coffee grounds. If found, carefully rinse
only the bottom of the tube, ensuring no water
reaches the Control Lid(A).
Fill the Cleaning Cup(H) about 1/2 full with clean
fresh water.
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