Vizio SB3651-E6 - Help & Troubleshooting

English - 40
There is no power.
• Press the POWER button on the remote control or on the top of your Sound Bar.
• Ensure the power cord is securely connected.
• Plug a dierent device into the electrical outlet to verify that the outlet is working correctly.
There is no sound.
• Increase the volume. Press Volume Up on the remote control or on the top of your Sound Bar.
• Press MUTE on the remote to ensure the Sound Bar is not muted.
• Press INPUT on the remote or on the top of your Sound Bar to select a dierent input source.
• When using either of the Digital Inputs, if there is no audio: (A) Try setting the TV output to PCM
or (B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.
• On digital inputs, the input LEDs will ash rapidly if an unsupported format is present. Set the
source to output PCM.
• Your TV may be set to variable audio output. Conrm that the audio output setting is set to FIXED
or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.
• If using Bluetooth, ensure that the volume on your source device is turned up and that the device
is not muted.
I hear buzzing or
humming.
• Ensure all cables and wires are securely connected.
• Connect a dierent source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does
not, the problem may be with the original device.
• Connect your device to a dierent input on the Sound Bar.
The remote
isn’t working.
• Replace the remote batteries with new ones.
• Point the remote directly at the center of the Sound Bar when pressing a button.
• If using a Bluetooth connection, some of the buttons on the remote may not be supported by the
streaming application. (e.g., Pandora doesn’t support the Back button.)
HELP & TROUBLESHOOTING
English - 41