The battery life becomes
shorter in a high-
temperature environment,
Replace with a new
qualified battery.
Network Operator problem,
Power consumption
increasing in areas a weak
signal, please temporarily
turn off the device
Unable to
connect the
Network
SIM card cannot work
properly or cannot be used.
Make sure the SIM card has
a balance and is not
overdue.
The mobile network is not
enabled, Switch on the SIM
card network and contact
the Network operator to
activate the cellular network.
Limited Warranty
30 Days 1-1 Exchange Policy
For 1–1 exchange to be valid, items
purchased must be returned within 30 days
to our service center. All accessories,
packaging, and receipt must be presented
for the exchange. The device should not
show signs of wear and tear or product
damaged by the customer's fault. The IMEI
of the returned device should be the same
as per receipt and is a warrantied set sold
by SWT International Pte Ltd
You may opt to choose another item and
pay the price difference. In the event where
the product is no longer sold, a credit note
may be offered and must be utilized within
one (01) month. Extension of the expiry
date is not permitted. Refund is subject to
approval and will be given in the same
mode of payment that was used in the
original purchase (if a credit card is used,
please bring along the same card & the
amount must be credited back into the
same credit card).
14 Days Refund Policy
If the exchange period has elapsed,
customers can proceed to contact the
brand's service center directly for any
repair or warranty claims, if applicable.
Customers are encouraged to contact the
service centers first before visiting and
bring along the original purchasing
receipt/invoice with the faulty product
during your visit
To be eligible for a refund, you have to
return the item you have purchased to us
within 14 calendar days of the purchase.
The device should not show signs of wear
and tear or product damaged by the
customer. Contact our service center for an
appointment for a refund if you had bought
online.
If our products arrive damaged, please
contact us right away and we will handle
the product under a 14-day 1-1 exchange
policy.
Contact Us
Address: 4533 MacArthur Boulevard
Suite #A5175 Newport Beach, CA 92660
Live Chat/Call Hours:
10am-2pm, 9pm-1pm Central Time
Tuesdays through Saturdays
Phone: +1-832-384-8988
Website:
https://p-one.voicepingapp.com
Email: sales@swtinter.com
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