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Product Warranty
This product is warranted by Vortex Source Systems to be free from defects in materials and
workmanship that affect product performance under normal use and maintenance within the
applicable periods specified below. Replacements furnished will carry only the un-expired
portion of the original warranty.
Two-Year Parts
Vortex Source Systems will provide replacement parts for ANY part that fail within two years of
purchase, subject to the terms below.
Five-Year Parts
Vortex Source systems will provide replacement parts for any heating coils, cooling coils,
cabinetry and piping that fail within five years of purchase, subject to the terms below.
Terms
Reasonable proof of original purchase date must be provided in order to establish the
effective date of the warranty, failing which, the effective date will be based on the date of
manufacture plus thirty days.
The warranty does not cover failure or damages caused by:
improper installation or operation
accident, abuse or alteration
operation of device at temperatures or pressures outside of the rated capacities
lime or scale deposits
corrosive operating environment
equipment moved from original installation location
Replacements furnished under this warranty will be F.O.B. Vortex Source Systems product
distribution points in the United States and Canada. They will be invoiced at regular prices.
The account will be credited the full amount when the defective part is received by Vortex,
examined and approved as a valid warranty.
Warranty applies to the original purchaser, but may be transferred to another owner
provided the equipment is not moved from the original installation site.
This warranty does not apply to labour, freight or any other cost associated with the service
repair or operation of the product.
Vortex shall not be liable for any direct, special, incidental or consequential damages
caused by the use, misuse, or inability to use this product.
Vortex is under no legal obligations to rectify, including but not limited to, lost profits,
downtime, good will, damages to, or replacement of equipment and property
Purchaser assumes all risk and liability of loss, damage or injury to purchaser and
purchaser’s property and to others and their property arising out of the use, misuse or
inability to use this product.
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