13
TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Please turn the unit
OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
ON. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of batteries.
If the problem persists, please call our Consumer Services Department on
01235 546810 (from UK) or +44 1235 546810 (outside UK) and a service
representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech
®
products is accompanied by a
responsibility that we take very seriously. We make every effort to
ensure the accuracy of the information, which forms the value of our
products. However, errors sometimes can occur. It is important for
you to know that we stand behind our products and encourage you
to call our Consumer Services Department on (01235) 546810 (from
UK) or +44 1235 546810 (outside UK) with any problems and/or
suggestions that you might have. A service representative will be
happy to help you.
Troubleshooting
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