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VTech CS6419 User Manual

VTech CS6419
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39
Appendix
Troubleshooting
The display shows 1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS
# ON HANDSET alternately. The handset does not work at all.
The handset is deregistered from the telephone base. To register it back:
1. Press and hold /FIND HANDSET on the telephone base for about four seconds until
the red IN USE light on the telephone base turns on.
2. Press # (pound key) on the handset. The handset shows REGISTERING..... PLEASE
WAIT. The handset shows HANDSET REGISTERED and you hear a beep when the
registration process completes. This process takes about 60 seconds.
If the registration fails, the handset shows REGISTRATION FAILED and then 1.PRESS
FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET alternately. Remove
the handset from the telephone base and place it back in. Repeat Steps1 and 2 again.
I cannot dial out.
Try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a second
or two to synchronize with the telephone before producing a dial tone. Wait an extra
second before dialing.
If other telephones in your home are having the same problem, the problem is in the
wiring or local telephone service. Contact your telephone service provider (charges
may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
LOW BATTERY shows on the handset screen.
Place the handset in the telephone base or charger for recharging.
Remove and install the battery again and use it until fully depleted, then charge the
handset in the telephone base or charger for up to 10 hours.
If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does not
accept charge.
Make sure the handset is placed in the telephone base or charger correctly. The
CHARGE light on the handset should be on.
Remove and install the battery again, then charge for up to 10 hours.
If the handset is in the telephone base or charger but CHARGE light on the handset is
not on, refer to The CHARGE light is off below.
If the battery is completely depleted, it may take up to 30 minutes to charge the handset
before LOW BATTERY appears on the screen (page 4).
Purchase a new battery. Refer to Battery installation (page 3).

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VTech CS6419 Specifications

Frequency and Channels IconFrequency and Channels
transmit frequency handset1921.536-1928.448 MHz
transmit frequency telephone base1921.536-1928.448 MHz
channels5
Power Requirements IconPower Requirements
handset battery voltage2.4V Ni-MH
telephone base power6V AC @ 300mA
charger power6V AC @ 300mA
Memory IconMemory
handset directory memory locations50
handset directory digits capacity30 digits
handset directory characters capacity15 characters

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