VTech CS6729-2 User Manual

Appendix
68
Troubleshooting
The outgoing announcement is not clear.
When recording the announcement, make sure you speak in a normal tone of voice towards
the microphone of the handset.
Make sure there is no background noise when recording.
The answering system does not record messages.
Make sure the answering system is on.
When the answering machine memory is full, it does not record new messages until some old
messages are deleted.
If you subscribe to voicemail service, change the number of rings so that your answering
system answers before your voicemail answers (page 49). To determine how many rings
activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax
machine. If that solves the problem, consult your fax machine documentation for information
on compatibility with answering systems.
The messages on the answering system are very difcult to hear.
Press /VOLUME on handset or VOL
+
on the telephone base to increase the
listening volume.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the answering system
disconnects the call after the preset recording time.
If the memory on the answering system becomes full during a message, the answering
system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording and disconnect
the call.
The answering system does not respond to remote commands.
Make sure your remote access code is correct (page 47).
Make sure you are calling from a touch-tone telephone. When dialing a number, there should
be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
The answering system may not detect the remote access code when your announcement is
playing. Wait until the announcement is over before entering the code.
There may be interference on the telephone line you are using. Press the dialing keys firmly
when dialing.
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VTech CS6729-2 Specifications

General

Color	silver/black
Speakerphone	yes
Expandable	yes
Paging Locator	yes
Volume Control	yes
Intercom	yes
Incoming Lines	1
Message Counter	yes
New Message Indicator	yes
Caller ID	yes
Call Waiting	yes
Answering System	yes
Flash Function	yes
Redial Function	yes
Speed Dial Memory	yes
Caller ID Memory	50 gigabytes
Maximum Incoming Message Length	14 minutes
Phone Book Memory	50 gigabytes
Handsets	yes
Expansion Base Stations	1
Expansion Handsets	2, 5
Backlit Keypad	yes
Keypad Location	handset
Bluetooth	no
Remote Access	yes
Frequency	dect 6.0 digital

Weight and Dimensions

Depth	5.5 inches
Height	7 inches
Width	4.3 inches
Net Weight	40 ounces