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VTech CS6858-3

VTech CS6858-3
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Complete user’s manual
w w w.v t e c h c a n a d a . c o m
Models:
CS6858-3/CS6859/
CS6859-2

Table of Contents

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VTech CS6858-3 Specifications

General IconGeneral
BrandVTech
ModelCS6858-3
CategoryCordless Telephone
LanguageEnglish

Summary

Getting Started - Parts Checklist

VTech Phone Parts Checklist

Lists all the components included with the VTech telephone package.

Getting Started - Telephone Base and Charger Installation

Install Telephone Base and Charger

Detailed instructions for connecting the telephone base and charger.

Getting Started - Battery Installation

Install VTech Phone Battery

Step-by-step guide for installing the battery in the handset.

Getting Started - Battery Charging

Charge VTech Phone Battery

Instructions and indicators for charging the phone's battery.

Getting Started - Installation Options

VTech Phone Installation Options

Overview of installation choices for tabletop and wall mounting.

Convert to Wall Mount Installation

Guide for mounting the telephone base from tabletop to wall.

Getting Started - Service Provider Information

VTech Phone with CableVoIP Service

Guidance for users with new cable or VoIP internet service.

Using Voicemail Service Provider

Information on using VTech's phone with external voicemail services.

Getting Started - Telephone Base Layout

VTech Phone Base Button Layout

Diagram and explanation of buttons on the VTech telephone base.

Getting Started - Handset Layout

VTech Phone Handset Button Layout

Diagram and explanation of buttons on the VTech telephone handset.

Telephone Settings - Using the Menu

Navigate VTech Phone Settings Menu

How to access and navigate the telephone's settings menu.

Adjust Handset Ringer Volume

Instructions to set or turn off the ringer volume on each handset.

Telephone Settings - Ringer Volume and Tone

Adjust Telephone Base Ringer Volume

How to adjust the ringer volume on the telephone base.

Select Ringer Tone

Guide to choosing different ringer tones for incoming calls.

Telephone Settings - Quiet Mode

Set VTech Phone Quiet Mode

Instructions to set the duration and activate quiet mode on the phone.

Telephone Settings - Date and Time

Set Date and Time on VTech Phone

How to set the date and time for the answering system announcements.

Telephone Settings - LCD Language

Change VTech Phone LCD Language

Instructions for selecting the display language for the phone.

Telephone Settings - Voicemail

Configure Voicemail Number

How to set and save your telephone service provider's voicemail number.

Telephone Settings - Voicemail Indicators

Clear Voicemail Indicators

How to manually turn off new voicemail indicators on the phone.

Telephone Settings - Key Tone and Area Code

EnableDisable Key Tone

Instructions to turn the key tone on or off for handset and base.

Set Home Area Code

Program home area code for local calls to store numbers without it.

Telephone Settings - Dial Mode

Set VTech Phone Dial Mode

How to change the dial mode between Touch-tone and Pulse.

Telephone Operation - Basic Calls

Make a Call on VTech Phone

Instructions for making calls using the handset or telephone base.

Predial a Call

How to enter a number before initiating a call.

Answer an Incoming Call

Steps to answer an incoming call on the handset or base.

End a Call

How to terminate an active call on the handset or base.

Telephone Operation - Volume and Mute

Adjust VTech Phone Volume

How to adjust listening volume on handset and telephone base.

Use Mute Function

How to mute the microphone during a call on handset or base.

Telephone Operation - Call Features

Manage Call Waiting

How to handle incoming calls when already on a call.

Use Handset Speakerphone

Switching between handset earpiece and speakerphone.

Silence Ringer Temporarily

How to silence the ringer without disconnecting a call.

Temporary Tone Dialing

Switch to tone dialing temporarily for service access.

Telephone Operation - Redial

Redial Last Dialed Numbers

How to review and redial numbers from the last 10 dialed.

Telephone Operation - Voicemail and Chain Dialing

Check Voicemail

Accessing voicemail by pressing and holding the '1' key.

Use Chain Dialing

Initiate dialing sequences from stored numbers while on a call.

Telephone Operation - Transfer a Call

Transfer Calls Between Devices

How to transfer an outside call from one device to another.

Telephone Operation - Utilities

Locate Lost Handset

Use the Find Handset feature to page all system handsets.

View VTech Website Address

Display the VTech website address on the phone screen.

Multiple Handset Use - Call Sharing and Intercom

Join an Ongoing Call

How to join an existing outside call with another device.

Intercom Between Handsets

Use the intercom feature for conversations between devices.

Multiple Handset Use - Intercom Call Management

Handle Outside Call During Intercom

How to answer an outside call while on an intercom call.

Transfer Calls Using Intercom

Transfer an outside call from one device to another via intercom.

Directory - About the Directory

VTech Phone Directory Overview

Information on directory capacity, sharing, and limitations.

Directory - Adding Entries

Add Contact to Directory

How to enter numbers and names into the phone directory.

Directory - Accessing Entries

Review and Dial Directory Entries

How to browse and dial numbers from the stored directory.

Search Directory Alphabetically

How to find directory entries using alphabetical search.

Directory - Managing Entries

Edit Directory Entry

How to modify existing numbers and names in the directory.

Delete Directory Entry

How to remove entries from the phone directory.

Directory - Speed Dial

Assign Speed Dial Numbers

How to copy directory entries to speed dial locations.

Directory - Speed Dial Management

Reassign Speed Dial Entry

How to change an assigned speed dial number.

Dial Using Speed Dial

How to dial numbers using the speed dial feature.

Directory - Delete Speed Dial

Delete Speed Dial Entry

How to remove numbers from speed dial locations.

Caller ID - Service Information

About VTech Caller ID Service

Overview of how caller ID service works with the phone.

Caller ID with Call Waiting Info

Details on using caller ID when call waiting is active.

Caller ID - Log and Indicators

VTech Caller ID Log

How the caller ID log stores and displays incoming call information.

Missed Call Indicator

Understanding and clearing the missed calls indicator.

Caller ID - Memory Match and Log Review

VTech Memory Match Feature

How caller ID names match directory entries based on last digits.

Review and Dial from Caller ID Log

How to view and dial numbers directly from the caller ID log.

Caller ID - Dialing Options

View Caller ID Dialing Options

How to select dialing formats from the caller ID log.

Caller ID - Saving Entries

Save Caller ID Entry to Directory

How to save caller ID log entries into the phone's directory.

Caller ID - Log Management and Messages

Delete Caller ID Log Entries

How to delete single or all entries from the caller ID log.

Understand Caller ID Screen Messages

Meaning of various messages displayed in the caller ID log.

Answering System Settings - Announcements

Answering System Configuration

Overview of settings for the built-in answering system.

Record Custom Announcement

How to record a personalized greeting for the answering system.

Answering System Settings - Manage Announcements

Play Recorded Announcement

How to listen to the current or recorded announcement.

Delete Recorded Announcement

How to remove a custom recorded announcement.

Answering System Settings - System OnOff

Turn Answering System On or Off

Instructions to enable or disable the answering system on the phone.

Answering System Settings - Call Screening and Rings

Configure Call Screening

Choose whether to hear incoming messages while they record.

Set Number of Rings

Set how many rings before the answering system answers.

Answering System Settings - Remote Access and Alerts

Set Remote Access Code

Set a security code to access the answering system remotely.

Enable Message Alert Tone

Turn on or off the tone that alerts to new messages.

Answering System Settings - Recording and Language

Set Message Recording Time

Set the maximum recording time limit for each incoming message.

Select Answering System Voice Language

Choose the language for answering system voice prompts.

Answering System Operation - System and Voicemail

Manage Answering System and Voicemail

How the phone indicates and handles built-in vs. provider voicemail.

Answering System Operation - Message Status

Answering System Message Capacity

Information on message storage limits and total capacity.

New Message Notification

How the phone indicates new messages and alerts.

Answering System Operation - Call Screening and Playback

Screen Calls on Answering System

How to listen to incoming messages while they are being recorded.

Play Answering System Messages

How to play new or all messages from the answering system.

Answering System Operation - Message and Memo Deletion

Delete All Answering System Messages

How to delete all old, reviewed messages from the answering system.

Manage Memos

How to record, play, and delete personal memos.

Answering System Operation - Remote Access

Access Answering System Remotely

Instructions for remotely managing the answering system via phone.

Appendix - Expanding Your System

Expand VTech Phone System

Information on adding additional handsets to the telephone base.

Register New Handset

Step-by-step guide to register a new handset to the base.

Appendix - Handset Replacement

Deregister and Replace Handset

How to deregister existing handsets before replacing one.

Appendix - Screen Messages

VTech Phone Screen Message Guide

Explanation of various messages displayed on the phone screen.

Appendix - Device Indicators

VTech Handset Indicator Lights

Meaning of lights on the handset.

VTech Base Indicator Lights

Meaning of lights on the telephone base.

Appendix - Device Icons

VTech Handset Icons Guide

Explanation of icons displayed on the handset.

VTech Base Icons Guide

Explanation of icons displayed on the telephone base.

Appendix - Battery Information

VTech Phone Battery Performance

Details on battery life, charging, and handling precautions.

Appendix - Troubleshooting

Troubleshoot Phone Not Working

Solutions for when the entire VTech phone system is not functioning.

Troubleshoot No Dial Tone

Steps to resolve issues with the absence of a dial tone.

Troubleshoot Cannot Dial Out

Solutions for inability to make outgoing calls.

Appendix - Troubleshooting (Continued)

Troubleshoot Handset Registration Failure

Fixes for when handset registration fails or is not working.

Troubleshoot Handset Performance Issues

Solutions for common cordless handset operational problems.

Troubleshoot Low Battery Indicator

Steps to take when the handset battery is low.

Troubleshoot Battery Charging Issues

Solutions for when the handset battery fails to charge.

Appendix - Troubleshooting (Continued)

Troubleshoot No Incoming Call Ring

Solutions for when the phone does not ring for incoming calls.

Troubleshoot Interference Issues

Resolving interference from other electronic devices.

Troubleshoot Wall Jack Issues

Diagnosing problems related to the telephone wall jack.

Appendix - Troubleshooting (Continued)

Troubleshoot Conversation Interference

Resolving interference issues during phone calls.

Troubleshoot Fading Calls

Solutions for calls fading out on the cordless handset.

Troubleshoot Noise and Weak Signals

Resolving noise, static, or weak signals on the phone.

Appendix - Troubleshooting (Continued)

Troubleshoot Audio Quality Issues

Resolving poor sound, noise, or unresponsive keys on handset.

Troubleshoot Caller ID Functionality

Resolving issues with caller ID not working or during calls.

Troubleshoot Other Call Interference

Resolving instances of hearing other calls unintentionally.

Appendix - Troubleshooting (Continued)

Troubleshoot Out of RangeNo Power

Resolving 'Out of range' or 'No power at base' messages.

Understand New Voicemail Display

Explanation of the new voicemail notification indicator.

Troubleshoot Voicemail Retrieval

Solutions for inability to access voicemail messages.

Troubleshoot Answering System Ring Count

Resolving issues with the answering system answering at the wrong ring count.

Appendix - Troubleshooting (Continued)

Troubleshoot Answering System Audio

Resolving issues with announcement clarity and message volume.

Troubleshoot Answering System Recording

Resolving issues with message recording and completeness.

Troubleshoot Remote Command Response

Resolving issues with the answering system not responding to remote commands.

Appendix - Troubleshooting (Continued)

Troubleshoot Computer-Based Phone Service

Resolving issues with telephones connected to computer services.

Reset LCD Language to English

Instructions to change the LCD language back to English.

General Electronic Equipment Reset

Common steps to reset unresponsive electronic equipment.

Appendix - Safety Instructions

VTech Phone Important Safety Precautions

Essential safety guidelines for using the VTech telephone equipment.

Appendix - User Precautions and Features

Pacemaker User Precautions

Safety advice for pacemaker users regarding cordless telephones.

Understanding Operating Range

Information on the cordless phone's communication distance and factors affecting it.

VTech ECO Mode Explained

How the ECO mode conserves power and optimizes battery performance.

Appendix - Maintenance and Cleaning

General VTech Phone Maintenance

Guidance on caring for the VTech telephone and its components.

Cleaning the VTech Phone

Instructions for safely cleaning the telephone's surfaces.

Appendix - Cordless Phone Information

Cordless Telephone Limitations and Features

Information on privacy, power, interference, and batteries.

Understanding the RBRC Seal

Explanation of the RBRC seal for battery recycling.

Appendix - Warranty Information

VTech Limited Warranty Details

Terms and conditions of the limited warranty for the VTech product.

Appendix - Regulatory Compliance

FCC Part 15 Compliance

Information on FCC rules for digital devices and radio frequency energy.

FCC Part 68 and ACTA Compliance

Regulations for connecting equipment to the telephone network.

Appendix - Technical Specifications and Regulations

Industry Canada Compliance

Information on Industry Canada regulations for radio devices.

VTech Phone Technical Specifications

Details on frequency, memory, power requirements, and more.

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