10
TROUBLESHOOTING
If for some reason the program/activity stops working, then please
followthesesteps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the unit still does not work, install a brand new set of batteries.
Iftheproblempersists,pleasecallourConsumerServicesDepartment
on 01235 546810 (from UK) or +44 1235 546810 (outside UK) and a
service representative will be happy to help you.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourageyoutovisitusonlineorcontactourConsumerServices
Department with any problems and/or suggestions that you might have.
A service representative will be happy to assist you.
Beforerequestingsupport,pleasebereadytoprovideorincludethe
informationbelow:
•Thenameofyourproductormodelnumber(themodelnumberis
typically located on the back or bottom of your product).
•Theactualproblemyouareexperiencing.
•Theactionsyoutookrightbeforetheproblemstarted.
Internet: www.vtech.co.uk
Phone: 01235 546810 (from UK), or +44 1235 546810 (outside UK)