VTech Smart Sounds Baby Keys - Troubleshooting and Support; Troubleshooting Steps; Customer Support Contact Information

9
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please follow
these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit sit for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the unit still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by
goingtoourwebsiteatvtechkids.comandllingoutourContactUs
formlocatedundertheCustomerSupportlink.Aservicerepresentative
will be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech
®
products is accompanied by a
responsibility that we at VTech
®
take very seriously. We make
every effort to ensure the accuracy of the information, which forms
the value of our products. However, errors sometimes can occur.
It is important for you to know that we stand behind our products
and encourage you to call our Consumer Services Department at
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by
goingtoourwebsiteatvtechkids.comandllingoutourContactUs
form located under the Customer Support link with any problems
and/orsuggestionsthatyoumighthave.Aservicerepresentative
will be happy to help you.