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Dr. Christopher MullenJul 26, 2025
What to do if the power light is ON, but there is no picture on the screen with my VTech V.Smile Toy?
- BBarry WoodsJul 26, 2025
If the power light is on but there's no picture, first ensure the yellow plug from the main unit is connected to the video IN terminal (usually yellow) on your TV. Also, verify that your TV is set to “video” mode and that you've selected the correct video input matching the port connected to the V.Smile™ unit. If problems persist, try disconnecting and reconnecting all power supplies (batteries and adaptor), then press the ON/RESTART Button. If that doesn't work, remove the Smartridge, inspect and clean the inside piece with a dry, soft cloth, then re-insert it and press the ON/RESTART Button again.
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