17
• UV deterioration of textile components,
As outdoor products that are actively used, trampolines and
their accessories will experience wear and tear over time.
5.3.2. Damage through weather conditions
Damage to the product that results from weather events –
such as rain or wind – are not covered under the warranty.
Vuly suggests that you contact your home and contents
insurer if your trampoline is damaged by such events.
5.3.3. Damage through improper installation
This warranty does not extend to any failure of the product
caused by installation not in accordance with the Vuly Manual.
Customers must assemble their Vuly product by following
carefully the Installation section of their Vuly Manual.
Furthermore, the warranty does not cover installation
provided by a third-party assembly service. It is the
customer’s responsibility to check all boxes and confirm that
all components are included in the correct condition before
installing.
5.3.4. Damage through insufficient care or maintenance
This warranty does not extend to accelerated decay of the
product caused by poor care or maintenance. It is essential
that customers regularly check, and follow the advice of,
the Care and Maintenance section of their Vuly Manual to
ensure that their product lasts as long as possible.
5.3.5. Damage through inappropriate use
This warranty will be void if the product is used for any other
activity besides those for which it was intended. Vuly products
constitute recreational trampolines and accessories for such
trampolines. They are not intended for use as professional,
gymnastics trampolines, springboards, etc.
Any evidence that inappropriate actions have led to
product failure will not be covered by the warranty. Similarly,
replacement parts or repairs needed to mend such damage
will not be covered under the warranty.
5.3.6. Damage through salt water proximity
This warranty (on steel components, specifically) will be
reduced by 50% where the Vuly product is assembled within
1.6 km of a salt water environment or where it is subject to
ocean spray.
5.3.7. Personal Injury
The warranty does not cover personal injury or losses due
to any of the above: wear and tear, weather conditions,
inappropriate installation, insufficient care or maintenance
or inappropriate use, nor does it cover damage due to
negligence or accidents.
All Vuly products are sold with a manufacturing warranty,
which assures that the item is free of defects in workmanship
and materials (“warranty”).
This warranty is administered in the USA and Canada by
Escalade Sports.
5.1. Warranty periods
Warranty periods do not reset for any reason, unless
the customer purchases a new product. In this case, that
particular item will be covered by its own warranty period. It
does not affect – nor will it increase – warranty periods for
other purchased items.
Warranty periods always commence from the date of item
delivery, is for use under normal conditions and applies for:
Thunder Pro
• 120 months [10 years] to the Frame Tubes and Joiner
Poles.
• 60 months [5 years] to the Jump Mat (excluding the
print).
• 12 months [1 year] to all other parts of a purchased
trampoline - e.g. Safety Net, Net Poles and Leaf Springs.
Accessories
• 12 months [1 year] to purchased accessories – e.g.
Mister, Deck – not received during a promotional period.
• 3 months to any items received at no cost as part of a
promotion – e.g. ‘Free Shade Cover’.
The customer may extend the standard 12-month [1 year]
warranty to 36 months [3 years], if they purchase an extended
warranty within 7 days of their delivery date.
5.2. Inclusions
This warranty covers manufacturing faults and defects only.
If a product is damaged or rendered unsafe as a result of
a departure from its design specifications during production,
this constitutes a manufacturing fault or defect.
This may occur if – for example – use of incorrect textiles
during manufacturing causes a Safety Net to disintegrate, or
if improper welding produces an unstable Frame.
5.3. Exclusions
7.3.1. Damage through wear and tear
This warranty does not extend to normal wear and tear of
the product. This may include, but is not limited to:
• Rusting of steel components,
5.0. Warranty
To Next Page
Loading...
