16 Emission control systems information and warranty
62 Operator´s manual
Owner’s warranty responsibility
The engine/equipment owner is responsible for the performance of the required
maintenance listed in the Wacker Neuson engine/equipment operator’s manual.
Wacker Neuson recommends that all receipts covering maintenance on the en-
gine/equipment be retained, but Wacker Neuson cannot deny warranty coverage
solely for the lack of receipts or for the failure to ensure the performance of all
scheduled maintenance.
Normal maintenance, replacement, or repair of emission control devices and
systems may be performed by any repair establishment or individual; however,
warranty repairs must be performed by an authorized Wacker Neuson dealer/
service center.
The engine/equipment must be presented to an authorized Wacker Neuson
dealer/service center as soon as a problem exists. Contact Wacker Neuson
Product Support Department (1-800-770-0957) or visit www.wackerneuson.com
to find a dealer/service center in your area, or to answer questions regarding
warranty rights and responsibilities.
How to make a claim
In the event that any emission-related part is found to be defective during the
warranty period, you shall notify Wacker Neuson Product Support Department
(1-800-770-0957), and you will be advised of the appropriate dealer/service cen-
ter where warranty repair can be performed. All repairs qualifying under this lim-
ited warranty must be performed by an authorized Wacker Neuson dealer/ser-
vice center.
You must take your Wacker Neuson engine/equipment along with proof of origi-
nal purchase date, at your expense, to the authorized Wacker Neuson dealer/
service center during their normal business hours.
For owners located more than 100 miles from an authorized dealer/service cen-
ter (excluding the states with high-altitude areas as identified in 40 CFR Part
1068, Appendix III), Wacker Neuson will pay for pre-approved shipping costs to
and from an authorized Wacker Neuson dealer/service center.
Claims for repair or adjustment found to be caused solely by defects in material
or workmanship will not be denied because the engine/equipment was not prop-
erly maintained and used.
The warranty repairs should be completed in a reasonable amount of time, not
to exceed 30 days.
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