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Wascomat W677 - Wascomat Customer Support; Spare Parts Ordering Information; Technical Support Guidance; Warranty Claims Process

Wascomat W677
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Before ordering parts, refer to the Wascomat spare parts
manual (also available on www.wascomat.com) to
determine the part number(s) for the item(s) you need.
For quick service, please have the following information
available:
1. Part Number of the item(s) you need.
2. Model of the machine.
3. Serial number of the machine.
4. Electrical data for the machine:
– 120 or 208-240 Volt?
– Single or three phase?
– 50 or 60 Cycle?
To insure parts order accuracy, only fax or email
parts orders are accepted:
– Fax: 516-371-4029
– email: parts@wascomat.com
For service information, first contact your local authorized
Wascomat dealer.
Wascomat technical support can assist you or your
technician to diagnose and repair your laundry machines
over the phone. Please call from the location where the
machines are installed (we suggest you use a cellular or
cordless phone), and have the following information
available:
1. Model of the machine.
2. Serial number of the machine.
3. Electrical data for the machine:
– 120 or 208-240 Volt?
– Single or three phase?
– 50 or 60 Cycle?
4. An accurate description of the malfunction.
Wascomat customer support
Whether you need spare parts or technical advice to guide you to the source of a
malfunction, our nationwide network of authorized dealers are able and ready to serve
your needs, or call the Wascomat Customer Service Hotlines listed below.
FOR PARTS, SERVICE AND TECHNICAL ASSISTANCE CALL YOUR LOCAL WASCOMAT DEALER
spare parts technical support
Warranty claims
Wascomat’s Technical Support staff will honor valid manufacturer’s parts warranty claims providing your Wascomat
machines are registered for warranty coverage upon installation. If they are not registered, you can validate your
warranty claim by providing information about when and where you purchased the Wascomat machine(s), the model and
serial number(s). Additional warranty proof may also be required.
461 Doughty Blvd., Inwood, N.Y. 11096-0338 | Sales and Administration Tel: 516-371-4400 Fax: 516-371-4204 e-mail: sales@wascomat.com
Spare Parts Tel: 516-371-2000 Fax: 516-371-4029 e-mail: parts@wascomat.com | Technical Support Tel: 516-371-0700 Fax: 516-371-4029
En Mexico: Llame gratis a este numero 001-800-010-1010
516-371-2000 516-371-0700
To expedite parts order shipment, please use your credit card.
We accept: American Express, Mastercard, Visa, Discover, Diner’s Club.

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