What does error Err – 400 mean on my WaterCare Water Dispenser?
The Err – 400 error on your WaterCare Water Dispenser indicates a memory-related issue. This can be due to a depleted battery. See Operating Display and Maintenance section. Alternatively, the PC board may be defective and require replacement.
Why does my WaterCare CareSoft control valve regenerate at the wrong time?
If your WaterCare Water Dispenser control valve regenerates at the wrong time of day, it could be due to several reasons: * A power outage may have occurred. Reset the time of day. If the PC board has a battery backup, the battery may be depleted. See the front cover and drive assembly drawing for instructions. * The time of day might not be set correctly. Reset it to the correct time. * The time of regeneration might be set incorrectly. Reset the regeneration time. * The control valve might be set at “on 0” (immediate regeneration). Check the programming setting and reset to NORMAL (for a delayed regen time). * The control valve might be set at “NORMAL + on 0” (delayed and/or immediate). Check the programming setting and reset to NORMAL (for a delayed regen time).
Why is my WaterCare Water Dispenser control valve using too much regenerant?
If your WaterCare Water Dispenser control valve is using too much regenerant, consider the following: * The refill setting might be improper. Check the refill setting. * The program settings might be improper. Check the program settings to ensure they are specific to the water quality and application needs. * The control valve might be regenerating frequently. Check for leaking fixtures that may be exhausting capacity, or the system might be undersized.
Why is my WaterCare CareSoft control valve failing to draw in regenerant?
If your WaterCare Water Dispenser control valve fails to draw in regenerant, the injector may be plugged; remove and replace it. A faulty regenerant piston can also cause this; replace the regenerant piston. Inspect the regenerant line for any air leaks. Check the drain line for restrictions or debris causing excess back pressure, and correct any restrictions. Ensure the drain line isn't too long or too high; shorten its length or height. Finally, check the incoming water pressure, ensuring it remains at a minimum of 25 psi.
Why doesn't my WaterCare CareSoft Water Dispenser display indicate water flow?
If the display on your WaterCare Water Dispenser doesn't indicate water is flowing, check these potential issues: * The bypass valve might be in the bypass position. Turn the bypass handles to place the bypass in the service position. * The meter might not be connected to the meter connection on the PC board. Connect the meter to the three-pin connection labeled METER on the PC board. * The meter turbine could be restricted or stalled. Remove the meter and check for rotation or foreign material. * The meter wire might not be installed securely into the three-pin connector. Verify that the meter cable wires are installed securely into the three-pin connector labeled METER. * The meter itself might be defective. Replace the meter. * The PC board could be defective. Replace the P...
How to troubleshoot a WaterCare CareSoft Water Dispenser that won't regenerate automatically when pressing the buttons?
If your WaterCare Water Dispenser control valve does not regenerate automatically when the correct buttons are pressed and held, it could be due to a broken drive gear or drive cap assembly, which would need replacement. Another cause might be a broken piston rod, which also requires replacement. A defective PC board can also cause this issue. Ensure the cover is correctly installed.
How to fix a WaterCare CareSoft Water Dispenser when it's delivering residual regenerant?
To address residual regenerant being delivered to service in your WaterCare Water Dispenser, first check the incoming water pressure, ensuring it remains at a minimum of 25 psi. Inspect the injector for any damage or restrictions, and replace it with the correct size for your application if necessary. Also, examine the drain line for any obstructions or debris, and clear them out.
What to do if WaterCare Water Dispenser control can't sense motor movement?
If the control is unable to sense motor movement in your WaterCare Water Dispenser, consider the following: * The motor might not be fully inserted to engage the pinion, or the motor wires could be broken or disconnected. Disconnect the power, make sure the motor is fully engaged, check for broken wires, and ensure the two-pin connector on the motor is connected to the two-pin connection on the PC board labeled MOTOR. Press the NEXT and REGEN buttons for 3 seconds to resynchronize the software with the piston position, or disconnect the power supply from the PC board for 5 seconds and then reconnect. * The PC board might not be properly snapped into the drive bracket. Properly snap the PC board into the drive bracket, and then press the NEXT and REGEN buttons for 3 seconds to resynchr...
Why does the time of day flash on and off on my WaterCare CareSoft Water Dispenser?
If the time of day is flashing on and off on your WaterCare Water Dispenser, it is likely due to a power outage. Reset the time of day. If the PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.
Why did my WaterCare CareSoft motor time out trying to reach home position?
If the control valve motor ran too long and timed out while trying to reach the home position on your WaterCare Water Dispenser, it could be because the drive bracket is not snapped in properly and is out enough that the reduction gears and drive gear do not interface. Snap the drive bracket in properly then press the NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
General| Brand | WaterCare |
|---|---|
| Model | CareSoft Series |
| Category | Water Dispenser |
| Language | English |
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