Trouble Shooting
Issue P ossibleCause PossibleSolution
1.Nopowersuppl y. Che ckelectricalservice,fuse,etc.
2.Defectivecircuitboard. Repl acefaultyparts.
3.Powerfailure. Resettimeofday.
4.Defectivemeter. Replaceturbinemeter.
1.By‐passval veopen. Closeby‐passvalve.
2.Outofsal torsaltlevelbelowwaterlevel. Addsalttotank.
3.Pluggedinjector/screen. Cleanparts.
4.Fl
o
wofwaterblockedtobri netank. Checkbrine tankre fillrate.
5.Hardwaterinhotwatertank. Repeatflushingofhotwatertankrequired.
6.Leakbetweenvalv eandcentraltube. Che ckifcentraltubeiscrackedoro‐ringis
damaged. Replacefaultyparts.
7.Internalvalveleak. Replacevalve seal s,spacer,andpi
ston
assembly .
8.Reservecapacitysettingtoolow. Increasereservecapacity.
9.Notenoughcapacity. Increasesaltdosage.
1.Refilltimeistoohigh. Che ckrefilltimesetting.
2.Defectiveflowcontrol. Repl ace.
1.Ironorscalebuildupinlinefeedingunit. Cleanpipe s.
2.Ironbuildupinsidevalve orta nk. Cleancontrolandaddresincleanertocle
an
bed.Increase regenerationfrequency.
3.Inle tofcontrolplu ggeddue toforeign
material .
Removepi stonandcleancontrolval ve.
4.Deterioratedresin.(Maybecausedfrom
highchlorineorchloramines.)
Re‐bedunit.Conside raddingcarbonpre ‐
treatment.
1.Airinwatersystem. Checkwel lsystemforproperaireliminator
control.
2.Incorrectdrainli
neflowcontrol(DLFC)
button.
Checkforproperflowrate.
1.Pluggedinjectororscreen. Cleanparts.
2.Valvenotregenerating. Replacecircuitboard,motor,orcontrol.
3.Foreignmaterialinbrinevalv e. Cl e anparts.
4.Unitnotdrawi ngbrine. Checkforvacuumleakinbrineline
connections.
1.Drainlineflowcontrolisplugged. Cleanparts.
2.Inje ctororsc
reenisplugged. Cle anparts.
3.Inle tpressuretoolow. Increasepressureto25PSI.
4.Internalvalveleak. Replaceseals, spacers,andpistonassembly.
5.Safetyvalveclosed. Checkforleakinbrinelineconnections.
Replacesafetyfloatassembl y .
6.Vacuumleakinbri neline. Checkforleakinbri nelineconnections.
Tightenallconnections.
7.Drai
nlinehaskinkinitorisblocked. Checkdrainline.
H.Valvecontinuousl y
cycles.
1.Defectivepositi onsensorPCB. Replacefaultyparts.
1.Valvesettingsincorrect. Checkvalve settings.
2.Foreignmaterialincontrolvalve. Cle ancontrol.
3.Internalleak. Replaceseal s,spacers,andpistonassembly.
4.Pistonisstuckinposition.Motormayhave
failedorgearsha
vejammedordise ngaged.
Checkforpowe rtomotor.Checkforloose
wire.Checkforjammedgearsorgears
disengaged.Replacefaultyparts.
J.Valvemakesbeeping
sound.
1.Thepistonhasnotadvancedtothenext
cyclepositi onproperly .
Checkforpowe rtomotor.Checkforloose
wire.Checkforj
ammedgearsorgears
disengaged.
I.Fl ow todrain
continuously.
G.Unitfailstodrawbrine.
A.Unitfailstoinitiatea
regenerationcycle.
B.Waterishard.
E.Resinindrainline.
C.Saltuseishigh.
D.Lowwaterpre ssure.
F.Toomuchwaterinbrine
tank.
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