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weBoost eqo - Frequently Asked Questions

weBoost eqo
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Frequently
Asked
Questions
What hours can I contact customer support?
Why do I need to create distance between the booster and
the antenna?
Customer Support can be reached from Monday through Friday
6:00am to 7:00pm MST, and Saturday and Sunday from 8:00am to
5:00pm MST by calling 866.294.1660, or through our support site
at support.weboost.com
Antennas connected to a booster create spheres of signal. When
these spheres overlap, a condition called oscillation occurs.
Oscillation can be thought of as noise, which causes the booster
to shut down to prevent damage. The best way to keep these
spheres of signal from overlapping is to maximize
separation between the Booster and Antenna. ALWAYS orient the
Booster and Antenna as shown on p. 5.
CELL PHONE SIGNAL BOOSTER
11

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