Welch Allyn Spot Vision Screener - System Restart and Freezing; System Freeze Troubleshooting; Printer Issues Troubleshooting; Wireless Issues Troubleshooting

4
Spot
™
Vision Screener Quick Reference
Troubleshooting
System restart
If you lose network connectivity, try restarting the device.
1. Press the Power button and hold until a confirmation screen
appears.
2. Select Confirm.
3. After the screen turns black, wait 30 seconds and press the
Power button again.
4. Verify the power cord is plugged in.
For more information on troubleshooting, see the
Directions For Use. Directions For Use, How To Videos, and
more are available at www.welchallyn.com/getstarted.
System freeze
If the vision screener locks up and becomes unresponsive to the
touch, perform a hard system reset.
CAUTION: This procedure may cause some data loss (for
example, any printer configuration or subject information).
1. Press the Power button.
2. If the Power Off screen appears, touch Confirm to shut down the
device.
3. If the Power Off screen does not appear, press and hold the
Power button.
4. Wait one minute, and then restart the device.
This Quick Reference is an abridged version of
the Directions For Use. For a comprehensive list
of instructions, warnings, and cautions, see the
complete Directions For Use available at
www.welchallyn.com/getstarted.
This product may contain software known as “free” or “open source” software
(FOSS). Welch Allyn uses and supports the use of FOSS. We believe that FOSS makes
our products more robust and secure, and gives us and our customers greater
flexibility. To learn more about FOSS that may be used in this product, please visit our
FOSS website at www.welchallyn.com/opensource. Where required, a copy of FOSS
source code is available on our FOSS website.
For patent information, please visit www.welchallyn.com/patents.
3. Insert the USB drive into a computer.
4. Open the folder with the latest timestamp, as shown in the
example below:
5. In the db subfolder, open the SpotSubjects.csv file.
6. Fill out the subject list. Date of Birth or Age is required. Enter
information in one of the formats shown.
7. Use Save As to save the file on the USB drive in the location
shown. Note: Do not save in the original folder.
8. Insert the USB drive into the
vision screener.
9. Touch Tools > Import/Export > Import.
10. Touch the X in the upper-left corner twice to return to the Home
screen.
11. Touch Queue and select the subject you want to screen.
16 GB
16 GB