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Welch Allyn Connex Spot Monitor Service Manual

Welch Allyn Connex Spot Monitor
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Connex
®
Spot Monitor
Service manual

Table of Contents

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Welch Allyn Connex Spot Monitor Specifications

General IconGeneral
Battery LifeUp to 8 hours
Display7 inch color touchscreen
ConnectivityBluetooth, USB
Power SourceAC power, Rechargeable battery
MeasurementsBlood pressure, temperature, SpO2, pulse rate
SpO2 TechnologyMasimo or Nellcor
Optional FeaturesPrinter
Temperature TechnologySureTemp® Plus or Braun Thermoscan® Pro 6000

Summary

Symbols and Definitions

Documentation Symbols

Explains warning, caution, and DFU symbols used in the manual.

Power Symbols

Describes power button, indicators, AC power, and battery status symbols.

Connectivity Symbols

Explains symbols for Bluetooth, Ethernet, USB, and Nurse call connections.

Miscellaneous Symbols

Explains symbols for manufacturer, product identifier, reorder number, and disposal.

Screen Symbol

Describes the process indicator for acquiring measurements and connecting to a laptop.

Safety

Warnings and Cautions

Details safety risks like electrical hazards, fire, explosion, and measurement inaccuracy.

General Safety Considerations

Covers using recommended accessories and authorized service personnel.

Electrostatic Discharge (ESD)

Explains ESD hazards and precautions for handling sensitive components.

Overview

Purpose and Scope

Defines the manual's intent for trained service personnel and supported repair levels.

Related Documents

Lists other relevant manuals and websites for product information.

Technical Support Services

Lists services like telephone support, loaner equipment, and service agreements.

Non-Warranty Service

Explains service for products not under warranty, including training.

Repairs

Outlines requirements for warranty and non-warranty repairs, including technical support.

Recommended Service Intervals

Maintenance

Refers to maintenance topics like periodic checks and battery replacement.

The Welch Allyn Service Tool

Extensible

Notes the tool's ability to support future products via plug-ins.

Battery Performance

About the Batteries

Details the device's batteries, charging, and status indicators.

Best Practices

Provides advice to extend battery life, including handling and storage.

Factors Affecting Battery Operating Time

Lists settings that impact battery life and recommended values.

Controls, Indicators, and Connectors

Front-Left View

Identifies LCD screen, thermometry, battery indicator, and power button.

Back-Bottom-Left View

Identifies battery compartment, NIBP, USB, Ethernet, Nurse call, and SpO2 ports.

APM

Front-Top-Left View

Identifies APM battery compartment, status indicator, and light power switch.

Back-Bottom-Right View

Identifies APM printer port, USB ports, power connection, and ground lug.

Advanced Settings

Access Advanced Settings

Provides steps to access advanced settings using an access code.

General Tab

Covers language, profile, and date/time settings.

Parameters Tab

Allows specifying NIBP and temperature settings.

Specify Advanced Averaging Interval Settings

Configures averaging intervals for NIBP.

Specify Advanced Program Interval Settings

Configures program intervals for NIBP.

Specify Radio Settings

Configures WiFi settings like ESSID and radio mode.

Specify Security Settings

Configures network security like WEP and WPA.

Specify Server Settings

Configures server communication methods and data encryption.

Specify Bluetooth Settings

Configures Bluetooth radio settings and device name.

Specify Device IP Settings

Configures Ethernet and IP settings.

Specify Active Directory Settings

Manages device communication address and access settings.

Ethernet Status

Displays read-only network status information.

Radio Status

Displays read-only WiFi or Bluetooth connection status.

Enter General Device Information

Enters device identification details like asset tag and location.

Power-Up Sequence

Overview

Describes the power-on self-test (POST) process and error handling.

Wireless Radio Technology

Wireless Radio Security Credentials

Details requirements for OEM and customer security credentials.

Welch Allyn Device Certificate Requirements

Lists certificate requirements for server authentication.

Common Certificate Fields

Explains fields within a certificate like Serial Number and Subject.

Create a waclientcert.pim File Using the WAST

Steps to create a certificate file for WAST.

Bluetooth® Wireless Technology

Bluetooth Status

Displays the monitor's Bluetooth connection status.

Enable Bluetooth Pairing

Steps to enable Bluetooth pairing.

Pair Devices with Bluetooth Wireless Technology

Instructions for pairing laptops with the monitor.

Connect Bluetooth Devices and Download Data

Steps to connect and download data via Bluetooth.

Rename a Laptop

How to rename a paired laptop.

Disassembly and Repair

Reassembly Notes

Information specific to reassembly after disassembly.

When Replacing the Component

Additional instructions for installing new options or parts.

Required Tools and Equipment

Lists tools needed for disassembly and repair.

Torque Value Table

Specifies torque values for screws during reassembly.

Connector Types

Describes locking, friction, and ZIF connectors used in the device.

ZIF (Zero Insertion Force)

Details the handling of flex cables and ZIF connectors.

Coaxial

Explains coaxial connectors, particularly for the wireless radio board.

Disassembly Overview

Provides a flowchart for complete device disassembly.

Power Down the Monitor

Option 1

Describes powering down via the power button.

Option 2

Describes powering down using onscreen controls.

Remove the Monitor from the Stand

Reassembly Notes

Notes that reassembly is the reverse of disassembly.

Exploded View Diagram

Remove the Battery

Reassembly Notes

Lists the battery kit item and notes reassembly is reverse.

Remove the Back Housing

Remove the Temperature Module or Housing

Remove the SureTemp Module

Steps to disconnect and remove the SureTemp module.

Reassembly Notes

Lists the SureTemp Plus module kit item and reassembly notes.

Remove the Braun ThermoScan PRO 6000 Module

Steps to disconnect and remove the Braun ThermoScan module.

Disassemble the Main PCA Board

Remove the Speaker

Steps to disconnect and remove the speaker.

When Replacing the Speaker

Instructions for guiding the speaker wire during replacement.

Separate the Main PCA Board from the Front Housing

Steps to disconnect flex cables and lift the antenna board.

Reassembly Notes

Notes that reassembly is the reverse of disassembly.

Remove the SpO2 Insert

Steps to remove the SpO2 insert by unscrewing it.

Turn Over the Main PCA Board

Steps to disconnect the power harness and the insert.

When Replacing the SpO2 Insert

Steps for attaching the power harness and installing a new SpO2 board.

Attach the Power Harness to the Insert

Instructions to align and secure the power harness to the insert.

Attach the SpO2 Insert to the Main PCA Board

Steps to align the insert, connect tubing, and secure with screws.

Remove the SpO2 Board

Remove the Masimo Board

Steps to remove the Masimo SpO2 board and adapter board.

Remove the Nellcor Board

Steps to remove the Nellcor SpO2 board and adapter board.

Remove the Nonin Board

Steps to remove the Nonin SpO2 board.

Remove the Communications Board

Remove the Wireless Radio Board from the Main PCA Board

Steps to remove the wireless radio board.

Remove the Bluetooth Board from the Main PCA Board

Steps to remove the Bluetooth board.

Remove the LCD from the Main PCA Board

Reassembly Notes

Notes about reassembling the LCD and using Gaff tape.

Attach the LCD to the Main PCA Board

Steps to insert the LCD flex cable into the connector.

Apply the Gaff Tape

Instructions for applying Gaff tape to secure the ferrite.

Insert the Small Touchscreen Flex Cable

Steps to insert the touchscreen flex cable and secure the LCD.

Remove the Pump Assembly

Reassembly Notes

Lists the pump assembly kit item and reassembly notes.

Attach the Pump Assembly to the Main PCA Board

Instructions to place and secure the pump manifold.

Disassemble the Front Housing

Remove the Bezel from the Front Housing

Steps to lift the bezel and feed the power switch cable.

Reassembly Notes

Notes about reassembling the bezel.

Remove the Power Switch

Steps to peel off the button and unthread the flex.

Attach the Power Switch

Steps to clean, remove liner, and thread the flex.

Insert the Left Edge of the Power Switch

Steps to insert and secure the power switch.

Accessory Power Management (APM) Work Surface

Remove the APM Work Surface from the Stand

Steps to remove screws and lift the APM work surface.

Attach the APM Work Surface to the Stand

Instructions to screw and slide the APM work surface.

Remove the APM Work Surface Battery

Steps to loosen screw, remove door, and lift battery.

MS3

Remove the Power Supply from the MS3 Stand

Steps to remove screws and pull the power supply down.

Field Replaceable Units

Note Welch Allyn may limit availability

Notes limitations on parts availability for service personnel.

Device Serial Number and Model Label

Explains where to find the model and serial number on the back housing.

About 4th Edition Service Kits

Describes service kits for devices manufactured from 2019 onwards.

List of 4th Edition Service Kits

Lists service kits by number, material, and description.

About 3rd Edition Service Kits

Describes service kits for devices manufactured 2015-2018.

Cleaning Requirements

If Liquids Are Spilled on the Monitor

Steps to take if liquids spill on the monitor.

Prepare to Clean the Equipment

Lists approved and not approved cleaning agents.

Remove Liquid Spills from the Monitor

Detailed steps for cleaning liquid spills.

Clean the Equipment

Procedures for cleaning all exposed surfaces of the device.

Dry the Equipment

Instructions for air-drying components and wiping the screen.

Store the Device

Guidelines for storing the device clean and dry.

Cleaning Accessories

Cleaning instructions for accessories like cuffs and sensors.

Clean the Braun ThermoScan PRO 6000 Contacts

How to clean contacts on the thermometer and dock.

Decontamination and Cleaning Requirements for Returns

Procedures for decontaminating devices before return.

Device Configuration and Setup

Configuration Overview

Explains configuration files and their application.

Edit a Configuration File

Steps to edit a saved configuration file via the Configuration Tool.

Copy a Configuration File

Steps to copy an existing configuration file.

Download a Configuration File to Install on Another Device

Steps to download configuration files for deployment.

Create a New Configuration File

Guide to creating new configuration files using the Configuration Tool.

Install a Configuration File

Steps to load configuration files onto devices from a USB drive.

Functional Verification and Calibration Overview

Functional Verification Tests

Explains the purpose of tests and the use of the service tool.

About the Welch Allyn Service Tool

Details the service tool editions and their capabilities.

Standard Unlicensed Edition Service Tool Tests Performed

Lists tests performed by the standard unlicensed edition.

Gold Edition Service Tool Tests Performed

Lists tests performed by the Gold edition service tool.

Perform an NIBP Accuracy Check

Steps for performing NIBP accuracy checks manually.

Electrical Safety Testing

Ground Stud Connector

Details the ground stud and its mating connector for safety testing.

Basic Functional Verification

Introduces basic functional verification checks.

Basic Functional Verification Checks

Explains calibration availability and support for routine maintenance.

Basic Functional Verification Tools

Lists tools used for basic device functionality checks.

NIBP Test Setup

Diagrams and lists equipment for NIBP leak, overpressure, and accuracy tests.

NIBP Leak Test (Standard Unlicensed Edition)

Describes the automatic NIBP leak test procedure.

Perform an NIBP Overpressure Test

Details the NIBP overpressure test procedure.

NIBP Accuracy Check (Standard Unlicensed Edition)

Manual NIBP accuracy check using service tool.

Perform an NIBP Accuracy Test Without the Welch Allyn Service Tool

Steps for NIBP accuracy test without the service tool.

SpO2 Tests

Procedures for testing the device's SpO2 function.

Thermometry Tests

Instructions for connecting test equipment for thermometry.

SureTemp Temperature System Test

Tests the SureTemp system using a calibration key.

Set Up the 9600 Plus Calibration Tester

Guidelines for setting up the calibration tester.

Change the 9600 Plus Set Point

How to scroll and change set points on the tester.

Perform a SureTemp Temperature Probe and System Test

Steps to test SureTemp probe and system in Direct mode.

Braun ThermoScan PRO 6000 Thermometer Test

Explains functional verification for Braun thermometer with tester.

Options and Upgrades

Note Software in the Braun ThermoScan PRO 6000 is not upgradable

Clarifies that Braun ThermoScan software is not field upgradable.

Note For the Welch Allyn Service Tool to Support Updates

Firewall settings for service tool updates.

Software Upgrades, When Available

Information on obtaining and installing software upgrades.

Available Options

Table showing options available for different models.

Install Options

General advice before installing options, including functional testing.

Upgrading Software with the Welch Allyn Service Tool

Explains interaction between monitor and service tool for upgrades.

Software Rollback Capability

Steps to roll back to previous firmware versions.

Partners in Care Service and Support Agreements

Comprehensive Support Agreements

Lists comprehensive partnership program agreements.

Biomed Support Agreements

Lists biomed partnership program agreements.

Preventive Protection Support Agreements

Lists warranty extension support agreements.

Service and Repair Training

Information on training required for Gold edition service tool.

Appendix

Specifications

Details physical specifications like dimensions, electrical rating, and protection classifications.

Protection Classifications, All Monitor Configurations

Lists weight, display resolution, and speaker volume specs.

Graphical Display Resolution

Details display dimensions, resolution, and pixel size.

Speaker Volume

Specifies output sound pressure and tone characteristics.

USB Flash Drive Requirements

Lists requirements for USB flash drives and recommended models.

Monitor Radio

Details radio specifications like frequency bands and channels.

Agency Approvals

Lists regulatory approvals for US, Europe, and Canada.

Protocols

Lists supported network protocols like UDP, DHCP, TCP/IP.

Bluetooth® Module

Details Bluetooth module features like frequency and data rates.

Physical Specifications

Details physical specifications like dimensions, electrical rating, and protection classifications.

USB Flash Drive Requirements

Lists requirements for USB flash drives and recommended models.

Monitor Radio

Details radio specifications like frequency bands and channels.

Factory Defaults

Device

Lists default settings for configuration, location, and display.

Data Management

Lists default settings for date, time, and patient data management.

General Alarms

Lists default settings for alarm volume and priority.

Patient and Clinician Information

Lists default settings for patient and clinician identification.

NIBP

Lists default NIBP settings like systolic upper limit.

Advanced

Lists default advanced NIBP settings like default view and tube type.

Intervals

Lists default interval settings for automatic modes.

SpO2

Lists default SpO2 settings for upper and lower limits.

Temperature

Lists default temperature settings and advanced options.

Manual Parameters

Lists default manual parameter settings.

Network

Lists default network settings for ESSID, radio mode, and security.

Bluetooth

Lists default Bluetooth settings for MAC address and pairing.

Troubleshooting

Interpreting Log File Output

Explains how to parse and interpret error log messages.

Save Log Files

Steps to save log files to a USB flash drive.

Access Log Files

Steps to access and analyze log files from a USB drive.

Symptoms and Solutions

General

Troubleshooting for power-up, touchscreen, and alarm issues.

Bluetooth®

Troubleshooting for Bluetooth connection issues.

Wireless Radio

Troubleshooting for wireless network connectivity.

Ethernet

Troubleshooting for Ethernet connectivity to the network.

NIBP

Troubleshooting for inaccurate NIBP readings and cuff issues.

NIBP (continued)

Troubleshooting for NIBP module calibration and leaks.

Temperature

Troubleshooting for temperature measurement inaccuracies.

SpO2

Troubleshooting for SpO2 measurement issues.

Technical Alarm and Information Messages

General SpO2 Messages

Lists general SpO2 messages and their causes/actions.

Masimo Messages

Lists Masimo-specific SpO2 messages and troubleshooting.

NIBP Messages

Lists NIBP messages, possible causes, and suggested actions.

SpO2 Messages

Lists SpO2 messages and their troubleshooting steps.

SpO2 Rebooting

Addresses various SpO2 reboot errors and their causes.

Temperature Messages

Lists temperature messages, causes, and suggested actions.

SureTemp Messages

Details SureTemp-specific temperature messages and troubleshooting.

Temperature Not Functional

Lists various temperature module functional errors and solutions.

Temperature Not Functional (continued)

Continues listing temperature module functional errors and solutions.

Radio Messages

Radio Not Functional

Lists various radio errors and their troubleshooting steps.

Invalid Radio Configuration

Covers invalid radio configurations and re-configuration steps.

Bluetooth® Messages

Bluetooth Connection Failure

Addresses Bluetooth connection failures and troubleshooting.

APM Messages

APM Not Functional

Lists APM functional errors and suggested actions.

System Messages

Service and Maintenance Toolset

Connex® Spot Monitor

Lists tools for functional checks, calibration, service, and maintenance.

General Test Equipment

Lists general test equipment like service box and PC.

NIBP Testing

Lists tools required for NIBP testing.

SpO2 Configuration Testing

Lists tools for SpO2 configuration testing.

SureTemp Plus Configuration Testing

Lists tools for SureTemp Plus configuration testing.

Braun ThermoScan PRO 6000 Configuration Testing

Lists tools for Braun ThermoScan configuration testing.

Miscellaneous Tools

Lists basic tools like screwdrivers and hex keys.

Service Software IT Setup

Monitor Serial Number and Model Label

Model Number Format and Code

Model Configurations

Explains how model numbers are constructed from options.

Interconnect Diagram

Related product manuals