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- 2021
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This warranty („Warranty”) applies to all countries in
which the W.I.S. product („Product”) has been sold
on the market by Wellis or an authorised retailer.
Wellis warrants that, at the time of its original pur-
chase, the Product is free from defects in material,
design and workmanship subject to the following
terms and conditions:
The Warranty applies to the product’s end-purchaser
(the “Customer”). In no way does the Warranty limit
the rights of the Customer under the mandatory pro-
visions of applicable national law, nor does it limit the
rights of the Customer as outlined in his/her contract
with the Product retailer/distributor.
The Warranty is valid provided that the Customer
presents the Product with the original proof of pur-
chase, such as an invoice, receipt, sales slip, war-
ranty certificate issued by an authorised retailer
accompanied by a sales slip, or proof of credit card
payment if the purchase took place over the Inter-
net. The proof of purchase must contain the date of
purchase, a precise description of the Product and,
if applicable, the name of the authorised retailer and
the serial number. In the event that the aforemen-
tioned documents cannot be presented, or that the
information required is incomplete or illegible, Wellis
reserves the right to freely deny the Warranty.
The Warranty is only valid if the Product was em-
ployed for personal use. It does not cover profes-
sional use or Products rented out for commercial
purposes.
The Warranty Period is valid for a maximum of 2
(TWO) YEARS from the date the first Customer pur-
chased the Product from Wellis or an authorised re-
tailer („Warranty Period”).
During the Warranty Period, Wellis shall repair or re-
place the defective Product free of charge, at its sole
discretion and within the limits of available stock.
Wellis shall return the repaired Product, or another
Product in good working condition to the Customer.
All parts or materials that have been replaced will
become the property of Wellis.
The Warranty Period of a repaired or replaced Prod-
uct will not be extended or renewed.
The Warranty applies to defects that arise when us-
ing the Product in accordance with the Installation
and Use Guide. It does not cover Product mainte-
nance, repairs, or part replacement due to normal
wear and tear or ageing. Furthermore, the Warranty
is invalid if:
, :
The defect is attributable to the Product being: used
in a manner that is inconsistent with the installa-
tion and use guide, subjected to rough treatment,
extreme heat or environmental conditions, or rapid
environmental or temperature changes, exposed to
corrosion, oxidation, or unauthorised modifications
and/or connections, subjected to repairs made by
unauthorised personnel or by the Customer, subject-
ed to repairs made with unauthorised replacement
parts, improperly used or used while connected to an
inappropriate power supply, exposed to an accident
or forces of nature, used in a spa with untreated wa-
ter, exposed to chemicals or subjected to any other
act beyond the reasonable control of Wellis,
The Customer does not inform Wellis or the author-
ised Product retailer of the defect within thirty (30)
days of its appearance during the Warranty Period;
The Product is not returned to Wellis or the author-
ised Product retailer within sixty (60) days of the de-
fect’s appearance during the Warranty Period;
The Product series or identification number has been
removed, deleted, damaged, altered or rendered il-
legible;
The Product series or identification number has been
removed, deleted, damaged, altered or rendered il-
legible;
The defect is the result of the Product being used
with an accessory that is not manufactured or sup-
plied by Wellis.
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