What to do if my Wells Commercial Food Equipment griddle won't heat at all?
If your entire Wells Commercial Food Equipment griddle isn't heating, the unit might not be getting power. First, check if the circuit breaker is off or has tripped. If resetting the breaker doesn't solve the problem, it's best to get a certified electrician to inspect the wiring.
Why is one section of my Wells Commercial Food Equipment griddle not heating?
If one section of your Wells Commercial Food Equipment griddle isn't heating, the thermostat for that section might be set incorrectly. Double-check its position to make sure it's properly set. If the setting is correct, there could be a damaged internal component, and you should contact an authorized Wells service agent.
What to do if my Wells Commercial Food Equipment griddle drips grease?
If your Wells Commercial Food Equipment griddle is dripping grease, check the grease drawer to ensure it isn't overflowing and is correctly installed. If the grease drawer isn't the issue, there may be a damaged component, and you should contact an authorized Wells service agent.
Details warranty for replacement parts, limited to 90 days from date of purchase.
Lists services and expenses excluded from warranty coverage, like travel time beyond a limit.
States that Wells does not cover travel or mileage charges for servicing portable equipment.
Instructions for inspecting the unit for damage upon receipt and reporting claims within 15 days.
Guidance on finding authorized service agents for maintenance and repairs, including contact info.
Requirements for proper ventilation and exhaust hoods for safe and efficient operation.
Instructions and warnings regarding proper electrical connections, supply, and grounding.
Instructions for wiring different voltage and phase models, including connection details.
Tips for maintaining the griddle's attractiveness and operational efficiency.
Lists recommended tools for cleaning standard, grooved, and chrome griddle surfaces.
Step-by-step instructions for cleaning griddle surfaces and components.
Process for seasoning the griddle surface to prevent food from sticking.
Instructions on setting thermostats and managing cooking temperatures.
Recommendations for reducing temperature during idle periods to save energy.
Exploded view diagram of the G13 griddle body.
Exploded view diagram of the G13 griddle internal components.
Exploded view diagram of the G19 griddle body.
Exploded view diagram of the G19 griddle internal components.
Exploded view diagram of the G23 griddle body.
Exploded view diagram of the G23 griddle internal components.
Exploded view diagram of the G24 griddle body.
Exploded view diagram of the G24 griddle internal components.
Exploded view diagram of the G60 griddle body.
Exploded view diagram of the G60 griddle internal components.
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