W9 Manual Page 10 - Revision: 10-06-2023
RECEIVING YOUR EQUIPMENT
Upon receipt of your equipment, you should check the following:
1. Are the systems still on the pallet?
2. Confirm the number of boxes you are signing for.
3. Is there any obvious damage to the product or the boxes?
If there are any discrepancies or any obvious damage to the equipment or boxes, please note it
on the “Bill of Lading” and/or refuse the shipment.
After receiving the equipment from the carrier, remove packaging and inspect for any hidden
freight damage. If freight damage has occurred, call the freight company and customer service
(800) 288-1891 to report the damage. Photograph all damages to be submitted with the claim.
THIS MUST BE DONE WITHIN FIVE BUSINESS DAYS OF DELIVERY. If not reported within 3
business days, Wellsys and/or carrier will not be responsible for replacement or repair.