Wellsys W9 - Troubleshooting; Troubleshooting Index and Solutions

W9 Manual Page 39 - Revision: 10-06-2023
TROUBLESHOOTING INDEX
1. No Power, Panel not Lit.
2. Cold Water is not Cold
3. Hot Water is not Hot
4. No or Low Flow of Water
5. Overfill of Cold Tank
6. Operation Sensors are Unresponsive
7. Leak Stop Triggered
8. Filtration
1. No Power, Panel not Lit
Possible Reason
Solution
Power Cord Disconnected
Ensure the power cable is properly plugged into the wall power outlet.
Tripped GFCI
Reset GFCI outlet.
Blown Fuse
Check Fuse at the rear of unit where the power cable connects.
2. Cold Water is not Cold
Possible Reason
Solution
Cold Thermistor Fault
Replace Cold Thermistor.
Compressor Failure
Check temperature of compressor and report your readings to technical
support.
3. Hot Water is not Hot
Possible Reason
Solution
Hot Tank Thermostat
Failure
Hot Tank Thermostat has tripped and will need to be reset.
Hot Switch is Off
Switch on back of machine has been switched off. Switch it On.
4. No or Low Flow of Water
Possible Reason
Solution
Source Water Turned Off
Make sure the source water feed is turned on.
Clogged Filter
Check flow individually from each filter to ensure flow. Replace any filter
with reduced flow.
Solenoid Clog or Failure
Check dispense solenoids for proper function. May need to be disassembled
to remove blockage, or replaced if failed.