WARRANTY STATEMENT
WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this
commitment and our dedication to qualit
y.
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE
T LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN consumer
will be free from defects in material or workmanship during personal use for a period of two (2) years from
purchase or 500 hours of use; whichever comes first. Ninety days for all WEN products if the tool is used for pro
cial use. Purchaser has 30 days from the date of pur
chase to report missing or damaged parts.
SELLER’S SOLE OBLIGA
TION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent per
by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which
in material or workmanship and which have not been subjected to misuse, alteration, careless
r, abuse, neglect, normal wear and tear, improper maintenance, improper storage, incorrect
or other conditions adversely affecting the Product or the component of the Product, whether by accident
y, by persons other than Seller. To make a claim under this Limited Warranty, you must make sure to
copy of your proof of purchase that clearly defines the Date of Purchase (month and year) and the Place of Pur
chase must be a direct vendor of Great Lakes Technologies, LLC. Pur
chasing through third party
vendors,
including but not limited to garage sales, pawn shops, resale shops, or any other secondhand mer
chant,
voids the warranty included with this product. Contact techsupport@wenproducts.com or 1-800-232-1195 with the
following
information to make arrangements: your shipping address, phone number, serial number, required
part
numbers, and proof of purchase. Damaged or defective parts and products may need to be sent to WEN before the
replacements can be shipped out.
Upon
the confirmation of a WEN representative, your product may qualify for repairs and service work. When re
a product for warranty service, the shipping charges must be prepaid by the purchaser. The product
shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment.
must be fully insured with a copy of the proof of purchase enclosed. There must also be a description of
in order to help our repairs department diagnose and fix the issue. Repairs will be made and the
product
will be returned and shipped back to the purchaser at no charge for addresses within the contiguous United States.
THIS
LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER
FILTERS, SPARK PLUGS, VOLTAGE REGULATORS, BRUSHES, GASKETS, O-RINGS, WHEEL KITS, BA
RECOIL STARTERS, HIGH PRESSURE HOSES, SPRAY GUNS, ETC. ANY IMPLIED WARRANTIES
LIMITED IN DURATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S. AND
PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
TATION MAY NOT APPLY TO YOU.
NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT.
ATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IN
AL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNT
RY.
LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA,
THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER COUNTRIES, CON
ACT THE WEN CUSTOMER SUPPORT LINE. FOR WARRANTY PARTS OR PRODUCTS REPAIRED UNDER WA
SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES, ADDITIONAL
SHIPPING
CHARGES MAY APPLY.
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