12
PROBLEM CAUSE SOLUTION
Unit does not start.
1. Unit is not plugged in. 1. Plug unit in.
2. Wrong extension cord size.
2. Use proper extension cord. Consult
the chart on p. 7.
3. Onboard circuit breaker tripped.
3. Wait a few minutes, then push break-
er to reset.
4. Bad switch. 4. Contact WEN customer service.
5. Bad motor. 5. Contact WEN customer service.
Unit hums but does not start.
1. Blockage.
1. Unplug and turn off unit. Check that
the impeller rotates freely.
2. Bad start capacitor. 2. Contact WEN customer service.
3. Bad or misaligned centrifugal switch. 3. Contact WEN customer service.
4. Bad motor. 4. Contact WEN customer service.
Clicking sound on startup or
shutdown.
1. Centrifugal switch is clicking.
1. This is normal and does not indicate
a problem.
Performance problems.
1. Blockage at inlet or outlet.
1. Unplug and turn off unit. Remove
any blockage from the inlet or outlet.
2. Filter bag full of chips or dust. 2. Empty filter bag of all chips and dust.
3. Filter bag needs cleaning.
3. Clean filter bag. Turn inside out and
remove dust.
4. Hose is too long, narrow, or twisted.
4. Avoid bends in the hose. Use a 4"
diameter hose if possible. Keep the
length as short as possible.
5. Failed inlet or outlet gasket. 5. Replace gasket.
Unit has sucked up your
favorite dust bunny.
1. You weren't paying attention. 1. How could you do such a thing?
TROUBLESHOOTING GUIDE
WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replace-
ments should only be performed by an authorized technician. For any questions, please contact our customer
service at 1-(800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
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