Method and Procedure
Field Operations Support MP-2009-12-004/ Issue 11/Date: 2/9/2011
Process Owner: Centralized Operations - Field Operations Support
Information contained in this document is proprietary
Unauthorized disclosure outside CenturyLink Corporation is prohibited
9
There’s also a You Tube video available for customers on self installations that demonstrates
how to install the gateway. http://www.youtube.com/watch?v=yvbWApqFIo0
A separate video is available for how to activate CenturyLink H.S.I. :
http://www.youtube.com/watch?v=5y5ux70i4o4
Note: In the event a tech is on a trouble and HDM gets locked up, the tech can release HDM and by-
pass the installation flow. Refer to the H.S.I. Full Installation Guide M&P under Associated
Documents within this document for instructions on this.
9.0 USER INTERFACE
Westell gateways are configured via a web-based Graphical User Interface (GUI). To connect to the user
interface:
1. Open up a browser (Internet Explorer)
2. Type in 10.0.0.1 and hit Enter
3. If there isn’t a connection already configured, you will be launched to the Connection screen.
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The following sections are provided as a reference in the event a technician needs to validate
the configuration.
10.0 DSL GATEWAY CONFIGURATION – PPPoE, DHCP, STATIC/MULTIPLE STATIC & BRIDGE MODE
10.1 DEFAULT SETTINGS
(Note: Although the default for the VPI/VCI is 8/35, the device will be able to auto-detect if it should be 8/35
or not. In the case of Madison River Properties, it will switch over to 0/35 after attempting the 8/35. This
will take about 1-2 minutes. )
WAN (ADSL):
Encapsulation: ENET Encap
Multiplexing: LLC
VPI: 8
VCI: 35
IP Address: Obtained automatically