Westone W80 - Product Warranty; Limited Product Warranty; Warranty Service; United States & Canada Support

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Limited Product Warranty
Westone warrants this product to be free of defects in material or workmanship for a period of two (2) years from the
date of original retail purchase. This warranty is available only to the original purchaser, and only if purchased from an
authorized Westone distributor or reseller. If your product is found to be defective during the warranty period, Westone
will, at its sole option, either repair the product or replace the product with a new or factory reconditioned or substantial-
ly equivalent model. This limited warranty does not apply to loss, theft, or any defects attributable to damage beyond the
reasonable control of Westone including damage caused by abuse, misuse, misapplication or modications performed by
anyone other than Westone. This warranty applies only to the external shell of the product, the internal components and
cable. The carrying case, cleaning tool, any adapters and other included accessories are warranted for 90 days. Tips are not
covered by the warranty.
Repair/Replacement Warranty
This Limited Warranty shall apply to any repair, replacement part or replacement product for the remainder of the original
warranty period or for ninety (90) days, whichever period of time is greater. Any parts or product replaced under warranty
will become the property of Westone.
Requesting Warranty Support
If your product is not functioning properly, rst ensure that the sound bore is not blocked by earwax and that the unit
is completely dry. Performing these simple troubleshooting steps could solve the problem and eliminate the need for
factory service. Valid warranty claims are generally processed through the point of purchase during the rst thirty (30)
days after retail purchase.
United States & Canada
If it is necessary to return your product to Westone for warranty or post-warranty service, contact Westone to request
a return merchandise authorization (RMA) number. You may call 1-800-525- 5071 or go to www.westoneaudio.com/
support/returns.html to submit a Product Return Request Form. Please note you will be required to submit reasonable