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Whalen SF122-23A - User Manual

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THANK YOU
We appreciate the trust and confidence you have placed in Whalen Furniture through the purchase of this electric fireplace/heater. We
strive to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your
home improvement needs. Thank you for choosing Whalen Furniture!
Date 2016-06-14 Rev. 0001-A Factory: ZHOSUM
USE AND CARE GUIDE
COMBINATION ELECTRIC FIREPLACE/HEATER
MODEL # SF122-23A
If you have any questions regarding the use of this unit, or find that your fireplace/heater unit needs service, please do not
return the unit to the store where you purchased it. Instead, please contact our Customer Service Department and have
your instructions and parts list ready to provide the model name, part name, or factory number.
Whalen Customer Service
1-866-942-5362
Pacific Standard Time: 8:30 a.m. - 4:30 p.m., Monday - Friday
Or visit our website 24 hours a day, 7 days a week for product assistance at
www.whalenfurniture.com
Or e-mail your request to:
parts@whalenfurniture.com
On-line Video Instruction Guides
Go to
www.guides.sellpoints.com
to view step-by-step instructional videos for
operating the fireplace. Enter the following product number on the website.
THIS INSTRUCTION BOOKLET CONTAINS
IMPORTANT
SAFETY INFORMATION.
PLEASE READ AND KEEP FOR FUTURE REFERENCE.
LOT NUMBER:
DATE PURCHASED: / /
S
F
122
-
2
3
A

Questions and Answers

  • L
    Luis ArmstrongAug 11, 2025
    What to do if the Whalen Indoor Fireplace remote control is not working?
    • L
      Leon EllisAug 11, 2025
      If the remote control for your Whalen Indoor Fireplace isn't working, try these steps: * Replace the batteries in the remote. * Operate the remote at a slow and measured pace. * Press the buttons gently and evenly. Avoid pressing buttons rapidly in succession, as this may cause a malfunction.
  • K
    Kelly HendersonAug 16, 2025
    What to do if Whalen SF122-23A display shows “88” and is flashing?
    • J
      James BrownAug 16, 2025
      If your Whalen Indoor Fireplace display unit shows “88” and the function indicator is flashing quickly, indicating an alarm mode, unplug the unit from the wall outlet for 5 minutes. After 5 minutes, plug it back in and operate as usual.
  • V
    Victor WilliamsAug 22, 2025
    What to do if Whalen Indoor Fireplace heater does not work?
    • A
      Alan RobertsAug 23, 2025
      If your Whalen Indoor Fireplace heater isn't working, even with the Power and Heater switches in the “ON” position and the thermostat set to “HI”, turn all switches to “OFF” and unplug the unit from the wall outlet for 5 minutes. After 5 minutes, plug it back in and operate as normal.
  • A
    Ashley WhiteheadAug 29, 2025
    How to turn on Whalen SF122-23A Indoor Fireplace?
    • E
      Emily CarterAug 29, 2025
      If your Whalen Indoor Fireplace doesn't turn on, ensure it's plugged into a standard 120V outlet. Then, press the power button on the control panel.
  • A
    Alexander WheelerSep 4, 2025
    What to do if Whalen Indoor Fireplace has power but no flame?
    • H
      Heather MartinezSep 4, 2025
      If the main power switch lights up on your Whalen Indoor Fireplace, but there's no flame effect, open the top and back panel to check if the flame spindle has fallen off the spindle motor.

Whalen SF122-23A Specifications

General IconGeneral
BrandWhalen
ModelSF122-23A
CategoryIndoor Fireplace
LanguageEnglish

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