Whalen WH100-26C2D-RDB

Questions and Answers

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esimonAug 15, 2025
What to do if the Whalen WH100-26C2D-RDB Indoor Fireplace remote control is not working?
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  Nathan PalmerAug 15, 2025
  If the remote control for your Whalen Indoor Fireplace isn't working, try these steps: * Replace the batteries in the remote. * Operate the remote slowly, pressing the buttons gently and evenly. Avoid pressing buttons rapidly. * Move closer to the fireplace. * Ensure there are no obstructions blocking the signal between the remote and the fireplace.
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Stephanie SandovalAug 18, 2025
Why does my Whalen Indoor Fireplace heater shut off automatically and show '88' on the display?
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  Margaret HuangAug 18, 2025
  If your Whalen Indoor Fireplace heater shuts off automatically, the control panel displays “88”, and the function indicator is flashing, it means the fireplace entered alarm mode to prevent overheating. Check the air vents on the front, top, and back of the fireplace to ensure they are not blocked. To reset, unplug the unit for 5 minutes to allow it to cool down, then plug it back in and operate as normal.
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Michael HollandAug 21, 2025
Why does my Whalen WH100-26C2D-RDB Indoor Fireplace trip the power circuit when the heater is on?
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  longalexanderAug 21, 2025
  If using your Whalen Indoor Fireplace heater causes your power circuit to trip, try these steps: * Unplug other appliances from the same circuit and outlet to avoid overloading it. * Connect the fireplace to a properly grounded outlet using a thicker cord. * Consider replacing your fuse-box with one that can handle a heavier load.
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Christopher PenaAug 25, 2025
Why won't my Whalen Indoor Fireplace heat and shows '00' on the control panel?
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  Michele HallAug 26, 2025
  If your Whalen Indoor Fireplace provides no heat, cannot be powered off, only the Flame button works, and the control panel displays “00” when pressing Power, Timer, or Heater, the fireplace is in Demo Mode. To deactivate Demo Mode, flip the rocker switch to the "O" position.
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Rebecca LynchAug 28, 2025
How to adjust the temperature on my Whalen WH100-26C2D-RDB Indoor Fireplace?
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  Jose WilsonAug 28, 2025
  To adjust the temperature on your Whalen Indoor Fireplace, turn on the Heater, then press and hold the Heater button for at least 5 seconds to enter Temperature Adjustment Mode. The LED display will start to flash, then press the Heater button repeatedly until you reach your desired temperature setting.
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clarkshannonAug 31, 2025
What to do if my Whalen Indoor Fireplace shows no heat and the logs flash when pressing the Heater button?
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  Abigail WareSep 1, 2025
  If your Whalen Indoor Fireplace provides no heat and pressing the Heater button causes the logs to flash, the heater has been locked (disabled for child safety mode). To unlock it, turn on the main power, then press and hold the Heater button for at least 10 seconds, until you see the logs starting to flash several times. The heater will now be unlocked and can be turned ON using normal operation of the Heater button.
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Peter SingletonSep 3, 2025
What to do if my Whalen WH100-26C2D-RDB does not turn on?
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  Kyle MillerSep 3, 2025
  If your Whalen Indoor Fireplace does not turn on: * Check that the unit is fully plugged into a standard 120V outlet. * Press the Power button on the control panel.
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brian82Sep 7, 2025
How to turn off the heater on a Whalen WH100-26C2D-RDB Indoor Fireplace?
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  dbautistaSep 7, 2025
  To turn off the heater on your Whalen Indoor Fireplace using the Heater Button, press the heater button repeatedly until "OF" is shown in the Control Panel display. This indicates the heater is "OFF". In this mode the flames remain on but the heater is not engaged.
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Jeffery OnealSep 10, 2025
What does error code 'EE' mean on my Whalen WH100-26C2D-RDB?
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  David MillerSep 12, 2025
  If the display unit on the control panel of your Whalen Indoor Fireplace shows error code “EE”, it indicates that your thermistor sensor is loose or cut off. Please email or call our Toll Free # for a replacement Insert.