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AFTER-SALES SERVICE
Before contacting the Customer Care Centre:
1. Try to solve the problem yourself based on the
descriptions given in the “Troubleshooting”.
2. Turn the appliance off and restart it to see if the
fault persists.
If after carrying out the above checks, the fault
persists, contact the Customer Care Centre.
Please give:
• a short description of the fault;
• the exact model of the dehumidifier;
• the service number (this is the number found
below the word Service on service sticker which
is located on the side or on the bottom of the
unit).
• The service number can also be found in the
warranty booklet;
• your full address;
• your telephone number.
If repair work has to be carried out, contact the
Customer Care Centre (Use of original spare parts and
a proper repair is guarenteed).
You will need to present the original invoice.
Failure to comply with these instructions could
compromise the safety and quality of your product.
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