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Whirlpool WMC20005 - User Manual

Whirlpool WMC20005
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MICROWAVE OVEN
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service, call: 1-800-253-1301.
or visit our website at...
www.whirlpool.com
Table of Contents .......................................2
W10389942B
®
Model WMC20005
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Summary

Microwave Oven Safety

Important Safety Instructions

Essential safety precautions for operating the microwave oven, reducing risks of burns, electric shock, fire, and injury.

Precautions for Microwave Energy Exposure

Installation Instructions

Unpacking

Steps for unpacking the microwave oven, including cleaning and checking for damage before initial use.

Location Requirements

Guidelines for placing the microwave oven on a stable surface and ensuring proper ventilation for optimal operation.

Electrical Requirements

Grounding Instructions

Detailed instructions for safely grounding the microwave oven to prevent electric shock hazards.

Parts and Features

Turntable

Description and installation instructions for the microwave oven's turntable and support system.

Microwave Oven Control

Display

Explanation of the microwave oven's display functions, messages, and indicators during operation.

Start

How to initiate cooking cycles and resume them after interruption using the START pad.

Cancel;Off

Instructions for clearing commands, cancelling programs, and turning the microwave oven off.

Add 30 Seconds

Using the ADD 30 SEC pad to add cooking time in 30-second increments.

Clock

Timer

Tones

Control Lock

Microwave Oven Use

Food Characteristics

How food properties like amount, size, temperature, and density affect microwave cooking results.

Covering Food

Tips on covering food to retain moisture, reduce spattering, and ensure even cooking.

Stirring and Turning

Techniques for stirring and turning food to redistribute heat and achieve even cooking.

Arranging Food Items

Methods for arranging food items in the microwave for optimal and even cooking.

Piercing Foods

Instructions on piercing foods with skins or membranes to prevent bursting during cooking.

Shielding Food

Using aluminum foil to shield specific parts of food from overcooking.

Standing Time

Explanation of how food continues to cook after the cycle ends due to residual heat.

Cookware and Dinnerware

Do Not Use

List of materials and items that should not be used in the microwave oven due to safety risks.

Microwave Cooking Power

Guide to different power levels and their recommended uses for various foods and cooking tasks.

Test Cookware for Microwave Use

Procedure to test if cookware or dinnerware is safe for microwave use.

Aluminum Foil and Metal

Guidelines for safely using aluminum foil and metal in the microwave oven.

Manual Cooking

Defrost

Reheat

Popcorn

Microwave Oven Care

General Cleaning

Important guidelines and recommendations for cleaning the microwave oven's interior, exterior, and control panel.

Microwave Oven Cavity Cleaning

Specific cleaning instructions and what materials to avoid for the microwave oven's interior.

Door and Exterior Cleaning

Cleaning advice for the microwave oven door and its exterior surfaces.

Control Panel Cleaning

How to clean the control panel safely without damaging its sensitive components.

Turntable Cleaning

Instructions for cleaning the turntable and the importance of its presence during operation.

Troubleshooting

Nothing Will Operate

Solutions for when the microwave oven does not power on or respond to controls.

Microwave Oven Will Not Operate

Troubleshooting steps for the microwave oven failing to start or heat food.

Humming Noise

Explanation that a humming noise is normal during magnetron operation.

Wavy Door Appearance

Explanation that a wavy door appearance is normal and does not affect performance.

Turntable Will Not Operate

Steps to diagnose and fix issues with the turntable not rotating or functioning correctly.

Alternating Turntable Rotation

Explanation that alternating turntable rotation is a normal operational characteristic.

Display Shows Messages

Interpreting specific messages on the display, such as the colon indicating a power failure.

Display Countdown Without Operation

Troubleshooting when the timer is active but the oven isn't heating.

Cooking Times Seem Too Long

Identifying reasons for prolonged cooking times, including power settings and food quantity.

Interference with Electronic Devices

Solutions for electromagnetic interference affecting other electronic devices.

Assistance or Service

Ordering Replacement Parts

Information on ordering FSP® replacement parts and locating authorized service centers.

Customer Assistance in the U.S.A.

Contact information and services provided by the Whirlpool Customer Experience Center in the USA.

Further Assistance Contact

Contact details for writing to Whirlpool Corporation with questions or concerns.

Replacement Parts List

List of common replacement parts with their respective part numbers for ordering.

Recommended Cleaning Supplies

List of recommended cleaning supplies with their part numbers.

Limited Warranty

One Year Limited Warranty

Details of the one-year limited warranty, covering repair or replacement of defective products.

Items Excluded From Warranty

List of conditions and situations not covered by the limited warranty.

Obtaining Service in the US

Step-by-step process for obtaining service or replacement within the first year of ownership in the US.

Disclaimer of Implied Warranties

Legal disclaimer regarding implied warranties and their limitations.

Limitation of Remedies and Damages

Legal limitations on remedies and exclusion of incidental/consequential damages under the warranty.

Summary

Microwave Oven Safety

Important Safety Instructions

Essential safety precautions for operating the microwave oven, reducing risks of burns, electric shock, fire, and injury.

Precautions for Microwave Energy Exposure

Installation Instructions

Unpacking

Steps for unpacking the microwave oven, including cleaning and checking for damage before initial use.

Location Requirements

Guidelines for placing the microwave oven on a stable surface and ensuring proper ventilation for optimal operation.

Electrical Requirements

Grounding Instructions

Detailed instructions for safely grounding the microwave oven to prevent electric shock hazards.

Parts and Features

Turntable

Description and installation instructions for the microwave oven's turntable and support system.

Microwave Oven Control

Display

Explanation of the microwave oven's display functions, messages, and indicators during operation.

Start

How to initiate cooking cycles and resume them after interruption using the START pad.

Cancel;Off

Instructions for clearing commands, cancelling programs, and turning the microwave oven off.

Add 30 Seconds

Using the ADD 30 SEC pad to add cooking time in 30-second increments.

Clock

Timer

Tones

Control Lock

Microwave Oven Use

Food Characteristics

How food properties like amount, size, temperature, and density affect microwave cooking results.

Covering Food

Tips on covering food to retain moisture, reduce spattering, and ensure even cooking.

Stirring and Turning

Techniques for stirring and turning food to redistribute heat and achieve even cooking.

Arranging Food Items

Methods for arranging food items in the microwave for optimal and even cooking.

Piercing Foods

Instructions on piercing foods with skins or membranes to prevent bursting during cooking.

Shielding Food

Using aluminum foil to shield specific parts of food from overcooking.

Standing Time

Explanation of how food continues to cook after the cycle ends due to residual heat.

Cookware and Dinnerware

Do Not Use

List of materials and items that should not be used in the microwave oven due to safety risks.

Microwave Cooking Power

Guide to different power levels and their recommended uses for various foods and cooking tasks.

Test Cookware for Microwave Use

Procedure to test if cookware or dinnerware is safe for microwave use.

Aluminum Foil and Metal

Guidelines for safely using aluminum foil and metal in the microwave oven.

Manual Cooking

Defrost

Reheat

Popcorn

Microwave Oven Care

General Cleaning

Important guidelines and recommendations for cleaning the microwave oven's interior, exterior, and control panel.

Microwave Oven Cavity Cleaning

Specific cleaning instructions and what materials to avoid for the microwave oven's interior.

Door and Exterior Cleaning

Cleaning advice for the microwave oven door and its exterior surfaces.

Control Panel Cleaning

How to clean the control panel safely without damaging its sensitive components.

Turntable Cleaning

Instructions for cleaning the turntable and the importance of its presence during operation.

Troubleshooting

Nothing Will Operate

Solutions for when the microwave oven does not power on or respond to controls.

Microwave Oven Will Not Operate

Troubleshooting steps for the microwave oven failing to start or heat food.

Humming Noise

Explanation that a humming noise is normal during magnetron operation.

Wavy Door Appearance

Explanation that a wavy door appearance is normal and does not affect performance.

Turntable Will Not Operate

Steps to diagnose and fix issues with the turntable not rotating or functioning correctly.

Alternating Turntable Rotation

Explanation that alternating turntable rotation is a normal operational characteristic.

Display Shows Messages

Interpreting specific messages on the display, such as the colon indicating a power failure.

Display Countdown Without Operation

Troubleshooting when the timer is active but the oven isn't heating.

Cooking Times Seem Too Long

Identifying reasons for prolonged cooking times, including power settings and food quantity.

Interference with Electronic Devices

Solutions for electromagnetic interference affecting other electronic devices.

Assistance or Service

Ordering Replacement Parts

Information on ordering FSP® replacement parts and locating authorized service centers.

Customer Assistance in the U.S.A.

Contact information and services provided by the Whirlpool Customer Experience Center in the USA.

Further Assistance Contact

Contact details for writing to Whirlpool Corporation with questions or concerns.

Replacement Parts List

List of common replacement parts with their respective part numbers for ordering.

Recommended Cleaning Supplies

List of recommended cleaning supplies with their part numbers.

Limited Warranty

One Year Limited Warranty

Details of the one-year limited warranty, covering repair or replacement of defective products.

Items Excluded From Warranty

List of conditions and situations not covered by the limited warranty.

Obtaining Service in the US

Step-by-step process for obtaining service or replacement within the first year of ownership in the US.

Disclaimer of Implied Warranties

Legal disclaimer regarding implied warranties and their limitations.

Limitation of Remedies and Damages

Legal limitations on remedies and exclusion of incidental/consequential damages under the warranty.

Overview

This document is a Use & Care Guide for a Whirlpool Microwave Oven, specifically Model WMC20005. It provides comprehensive instructions for safe operation, installation, usage, and maintenance of the appliance.

The Whirlpool Microwave Oven is designed for heating, cooking, or drying food. It operates by producing microwaves that reflect off the metal interior, pass through the turntable, and are absorbed by fat, sugar, and water molecules in food, generating heat. The appliance features a turntable that rotates in either direction to ensure even cooking.

Function Description:

The microwave oven offers various cooking functions accessible via its control panel. The primary functions include:

  • Manual Cooking: Allows users to set a specific cook time and power level. Cook time can be set in increments from 5 seconds up to 30 minutes. Power levels range from 0% (no power) to 100% (High, 700W), with intermediate settings at 25% (Low/Defrost, 160W), 50% (Medium, 350W), and 75% (Medium-High, 500W). These power levels are recommended for different food types, from quick heating of convenience foods at 100% to defrosting and softening at 25%.
  • Add 30 Seconds (START - ADD 30 SEC): This quick-start feature initiates cooking for 30 seconds at 100% power. Each additional touch adds another 30 seconds, up to a maximum of 30 minutes. It can also be used to add time in 30-second increments to a running manual cooking cycle.
  • Defrost: An automatic feature that uses weight input to defrost food. The default weight is 1.5 lbs, adjustable from 0.2 lb to 3.3 lbs (90 g to 1.5 kg) in 0.1-lb increments. During defrosting, the oven prompts the user to "turn Food" to ensure even thawing. Manual defrosting is also possible by using the manual cooking function at 25% power.
  • Reheat: This feature allows for reheating food, with a default power of 75%. Users can set the reheat time in increments similar to manual cooking, from 5 seconds up to 30 minutes.
  • Popcorn: Pre-set cook times and power levels for commercially packaged 1.75 oz (50 g) microwave popcorn bags. Users are advised to attend the oven during this function and stop the cycle when popping slows to prevent burning.

Usage Features:

  • Control Panel: The control panel includes pads for "Cancel/Off," "Cook Power," "Timer/Clock," "Popcorn," "Defrost," "Reheat," and "Start (Add 30 Sec)." A digital display shows the time of day, cooking power, quantities, weights, and prompts. Function icons light up or flash to indicate active functions or input prompts.
  • Clock: A standard 12-hour clock (12:00-11:59) that can be set when the microwave oven is off.
  • Timer: A countdown timer that does not start or stop the microwave oven but can run in the background during cooking functions. It can be set from 5 seconds up to 30 minutes.
  • Tones: Audible signals indicate valid entries, clock mode entry, control lock activation, end of cooking reminders, end of cooking cycles (three tones), reminders during defrost cycles (three tones), invalid entries (three tones), and end of timer (twenty short, quick tones).
  • Control Lock: A safety feature that disables the control panel pads to prevent unintended use. It is activated by touching and holding "Cancel/Off" for 3 seconds.
  • Food Characteristics: The guide emphasizes that cooking results are affected by the amount, size, shape, starting temperature, composition, and density of food. Recommendations include covering food to retain moisture, stirring and turning for even heating, arranging irregularly shaped foods with thinner parts towards the center, piercing foods with skin or membrane to vent steam, and shielding thin parts with small pieces of aluminum foil.
  • Standing Time: Food continues to cook after the cycle ends due to natural heat conduction, and standing time varies with food volume and density.
  • Cookware and Dinnerware: A detailed chart provides recommendations for various materials, including ceramic glass, china, plastic, and silicone bakeware. It also lists items not to use, such as metal cookware, gold/silver trim, and non-approved meat thermometers. A test method is provided to determine if cookware is microwave-safe.
  • Aluminum Foil and Metal Use: Small, flat pieces of aluminum foil can be used for shielding, but direct contact with cavity walls, ceiling, or floor should be avoided to prevent arcing and damage. The turntable must always be used.

Maintenance Features:

  • General Cleaning: Before cleaning, ensure all controls are off and the oven is cool. Mild, nonabrasive soaps and detergents are recommended.
  • Microwave Oven Cavity: For average soil, use mild soaps and a soft, lint-free cloth. For heavy soil, heat 1 cup (250 mL) of water for 2 to 5 minutes to soften the soil before cleaning. Odors can be removed by heating water with lemon juice or vinegar. Avoid soap-filled scouring pads, abrasive cleaners, or steel-wool pads.
  • Microwave Inlet Cover: This component should be kept clean with a wet cloth to prevent arcing and damage.
  • Microwave Oven Door and Exterior: Clean with mild, nonabrasive soaps and detergents, or glass cleaner applied to a towel (not directly to the surface).
  • Control Panel: Wipe with a damp sponge or soft cloth and dry with a soft cloth. Avoid chemical or abrasive cleansers.
  • Turntable: The glass turntable and its support should be cleaned with a mild cleanser and scouring pad, or in a dishwasher. The turntable must be properly in place before operating the oven.

The guide also includes a comprehensive troubleshooting section to help users resolve common issues before seeking service, covering problems like the oven not operating, unusual noises, display messages, long cooking times, and interference with other electronic devices. It emphasizes the importance of proper grounding and adherence to safety instructions to prevent electric shock, fire, or injury.

Whirlpool WMC20005 Specifications

General IconGeneral
TurntableYes
Capacity0.5 cu. ft.
Control TypeElectronic
ColorBlack
TypeCountertop Microwave
Power750 watts

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