14
ASSISTANCE OR SERVICE
If you need service:
Please refer to the warranty page in this manual.
If you need replacement parts:
If you need to order replacement parts, we recommend that you
use only factory specied parts. These factory specied parts
will t right and work right because they are made with the same
precision used to build every new Whirlpool
®
appliance.
To locate factory specied parts in your area, call us or your
nearest Whirlpool
®
designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center toll free:
1-866-698-2538, or visit our website at www.whirlpool.com.
Our consultants provide assistance with:
n Scheduling of service. Whirlpool
®
appliances designated
service technicians are trained to fulll the product warranty
and provide after-warranty service anywhere in the United
States.
n Features and specications on our full line of appliances.
n Referrals to local Whirlpool
®
appliance dealers.
n Installation information.
n Use and maintenance procedures.
n Accessory and repair parts sales.
n Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For further assistance:
If you need further assistance, you can write to Whirlpool with
any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Replacement Parts
Glass Turntable
Part Number W10451786
Turntable Support and Rollers
Part Number W10451792
Turntable Hub
Part Number W10451789
Built-In Kits
This countertop microwave oven can be built in by using one of
the following trim kits.* These kits are available from the dealer
or can be ordered by kit model number. See the “Assistance or
Service” section for the toll-free number.
Kit Size Kit Model Numbers/Color
27" (68.6 cm) MK2167AW/White
MK2167AB/Black
MK2167AS/Stainless
MK2167AV/Black Stainless Steel
MK2167AZ/Anti-Fingerprint Stainless Steel
30" (76.2 cm) MK2160AW/White
MK2160AB/Black
MK2160AS/Stainless
MK2160AV/Black Stainless Steel
MK2160AZ/Anti-Fingerprint Stainless Steel
*The built-in trim kits can be installed over any (electric or gas)
built-in wall oven, up to 30" (76.2 cm).
If you experience Recommended Solutions
Radio, TV, or cordless
phone interference
Check the following:
n Proximity: Move the receiver away from the microwave oven or adjust the radio or TV antenna. If the
microwave oven is plugged into the same outlet, try a different outlet for the electronic device.
n Soil: Make sure the microwave oven door and sealing surfaces are clean.
n Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static
ornoise while microwave oven is ON. Use a corded phone, a different frequency cordless phone, or
avoid using these items during microwave oven operation.
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