What to do if my Widex COM-DEX Hearing Aid device does not work?
If your Widex Hearing Aid device isn't working, here are a few things to check: * Ensure the device battery isn't low by charging it. * Make sure your mobile phone is not set to silent mode; switch it to normal mode. * Check the hearing aid battery and replace it if it's low. * Verify that the device is within the Bluetooth range (up to 10 m).
General| Bluetooth | Yes |
|---|---|
| Category | Hearing Aid Accessory |
| Talk Time | Up to 8 hours |
| Wireless Range | Up to 10 meters |
| Charging Time | 3 hours |
| Microphone | Built-in |
Explains the device's purpose to enhance mobile phone conversations for hearing aid users.
Instructions for charging the COM-DEX, including battery life and indicator lights.
How to connect the neck loop and use it as a power switch.
Steps to pair the COM-DEX device with a mobile phone via Bluetooth.
Lists common causes and solutions for the device not functioning.
Identifies potential causes and solutions for the absence of sound.
Important safety precautions, including environmental and connection warnings.
Details compliance with FCC rules, including interference and operation conditions.
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